Welcome to our Stepping Stone Holistic Living.
Please confirm your email before writing a review.
The staff are quite friendly and the atmosphere is similar to walking into a bath and body works. There’s a heavy scent of ointments inside which came to a surprise as I was expecting a smell of dank marijuana. The flower itself was mediocre but they did offer a wide range of ointments and salves. Will visit when I’m in the area!
Super Friendly Staff, good hours 9-9, 7 days a week. Competitive prices and good promos.
It's really simple. I'm a pensioner on a fixed income. I can always depend on Stepping Stone to have great product at a great price. And, they are honest people to deal with.
Shop there without a worry.
Stylish, and nice smelling. Friendly staff n cafe esque atmosphere. Pretty products and dope loyalty programs. Could up the info on their greens but I suppose there is always room for improvement. Regardless they keep me coming back
Hi Edith_Elizabeth, thank you for your feedback!! We are always looking for ways to improve our services. In response, we have recently created a "Strain Guide" available at the counter for all customers to browse. It includes information like odour/taste profile and physical/cerebral effects of all our current strains. I hope this helps you and others make your decision when the staff helping you hasn't had a chance to try specific strains! We welcome you to visit us and let us know your thoughts!
I've been a member here since the very beginning :)
Staff has always been the best with customer service and knowledge on products, never giving a bad recommendation.
The atmosphere is always very calming and welcoming like a spa.
Great weekly specials as well.
Definitely the place to go for all your ailments!!
This store is beautiful. The owners have taken great care to make their customers welcome. It is well laid out and walking in here is like walking into a spa. Their products are beautifully displayed. The staff is super friendly and they ALWAYS have tea available for the customers. If you are looking for a sophisticated shopping experience without the attitude this is the right place for you. Parking right outside is awesome of course. Well done stepping stone... stay amazing.
Really great selection of all different kinds of strains as well as other selectons besides just bud. The staff is very knowledgeable about all different kinds and they're all very open to discussing and sharing their knowledge. I've felt very welcome every time I've gone in and I haven't had any single problems. Great prices on all different strains too. I shop here quite often.
There is a great vibe and atmosphere at stepping stone. Best dispensary in Vancouver. Kelsey and the rest of the staff are fantastic. Definetly check this place out
This place is great! Totally different ambiance in comparison to other dispensaries..... feels more like a health store. The staff is friendly and helpful. Prices are great (especially on Mondays - $2 off bud!!!!). This place is my go-to!!!!!!!!
Today i visited stepping stone for my boyfriend because his MS was effecting his legs and wasn't able to get around as well today. Mind you I have been to this location with my boyfriend and by myself numerous times picking up both edibles and flower. Neither have been of good quality I picked up one of there indicas ''White Castle'' and it would not even burn just completely black and un-smokable truly disappointing for the price tag. Today upon entering the store however has to be the worst experience ive had so far I walk in greet everyone while they ignore me (3 People in the front desk) after 10 minutes of me standing there one of the employees finally notice and go ''shit! Wheres your ID'' ? They were rude unhelpful and had attitude like I was disturbing them when im there to get medicine ? The manager seriously needs to get better ore approachable staff instead of wannabe nammers. I will not be supporting this place any longer. Try WEEDS down the street better prices friendly staff and better quality. anything over these guys really
Thank you for your comment and providing us with opportunities to improve our customer service. I am sorry that you felt ignored and not treated with due professional courtesy by our staff. We did just make new hires that are currently in training, and I have personally brought up this specific issue with all of our staff to ensure this is avoided in the future. If you choose to come in once again, please bring up this comment with any of the staff currently on shift to give us an opportunity to personally apologize.