Sierra Well is dedicated to making medical marijuana approachable. Our commitment is to provide exceptional service and quality medicinal cannabis to Reno, Sparks, Carson City, Lake Tahoe and surrounding areas.
Our diverse team is made up of community leaders, business people, students, scientists, professional athletes, educators, and cannabis activists. We are passionate about medical cannabis and strive to create a comfortable and personalized experience for our patients.
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outstanding customer service
Thank you for the great review Janis. We appreciate it and look forward to seeing you again!
3 people thought this review was helpful
You'd be better off either starting your own medical grow or going somewhere else. I don't care if Tommy Chong himself tended to these buds they're not worth $50 an 1/8th. Go anywhere else for higher quality buds for HALF the price. It's sad to see that people actually believe that these prices are normal and fair. Maybe 15 years ago or back in the east coast they charge that much but not in this day in age ESPECIALLY in the western part of the US.
I cannot begin to explain the amount of respect I have for the people who work here! They have always been so helpful and understanding. They take their time with me and make sure they get me medicine that meets my specific needs. I have never felt rushed while being in this club. They have enough product to have something in everyone's price range.... not to mention the $15 grams of house wax. :) this is the ONLY dispensary in Reno that I go to. Great customer service, super sweet girls at the desk and staff behind the counter. All these other dispensaries need to take a peek and come see what a REAL dispensary looks like. A+++
Not sure if it's the dj short but it sure gets the job done and has a great aroma and flavor. Not to long of a wait even with a good line, nice waiting room (chips and coffee available every time I'm in) , easy to read menu and knowledgable bud tenders. its not the blueberry yumyum but its that fire
I bought a beautiful piece and had a great conversation, the company was definitely worth the trip from Cali alone.
2 people thought this review was helpful
I called Sierra Wellness to make sure they had what I wanted before I got there. I was helped by a novice budtender who had a hard time knowing the difference between an indica and sativa cartridge. She needed to ask the other bud tenders for help with almost every question I had regarding percentages, cultivators and parents for the strains. When placing my order I asked to take my flower down from an eighth to a gram so I could afford to get some cheeba chews which she forgot to do. This establishment does not take returns of any type so I was forced to leave with no Cheeba chews and more flower than I needed. I understand a misunderstanding or miscommunication but how hard is it to read back the order to a patient?? And when a customer comes in letting you know that the order they received is not what they wanted- its not necessarily the best customer service to make them feel like its their fault or they did something wrong! How do they expect to help patients if they cant even get their order right??
I was up visiting from Vegas and stopped in. Extremely friendly staff, great selection and very good pricing on the majority of items!! Next time I am in Reno this is my go-to place!
I love the atmosphere, the employees are all friendly, very helpful & compassionate. SWC is very patient oriented.. it's a place that I always find myself coming back to again & again. Hands down my one of my favorite places to buy medicine! They never disappoint, even if something isn't in stock, if they can there'll make it worth your while!
Way to Go Sierra Wellness Connection.. I tell everyone I know to go to SWC! Keep up the great work.
I've never been disappointed & your handouts are incredibly informative! :)
I have been going there for awhile now, and everyone is so nice and friendly. They are helpful and knowledgeble. I always go there when I am in Reno. Now, i can't wait until the 14th when they open in Carson City !!!! See You There !!!!!!