Sierra Wellness Connection is dedicated to making medical marijuana approachable. Our commitment is to provide exceptional service and quality medicinal cannabis to Reno, Sparks, Carson City, Lake Tahoe and surrounding areas.
Our diverse team is made up of community leaders, business people, students, scientists, professional athletes, educators, and cannabis activists. We are passionate about medical cannabis and strive to create a comfortable and personalized experience for our patients.
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the only medical marijuana operation that did not respond to my job application...unprofessional. I will no longer look at their menu, I would rather go without my meds and than give this place my money. All the other state licensed marijuana operations thank me via email for applying and I have had three interviews and a job offer at one place. DO NOT POST JOB OPENINGS WHEN U HAVE NO INTEREST IN OUTSIDE TALENT....I HEARD YOU HAVE TO BE RELATED OR A FRIEND OF A CURRENT EMPLOYEE TO EVEN GET MANAGEMENT TO CONSIDER YOU. No wonder this place is ran so poorly! in my opinion.
Cannot express how lucky I am to found this place. Honestly the most legit place I have been since I've been here. I love the flowers , good selection. But the staff is what ties everything togather. Beyond nice very knowledgeable. Prices are fair. Coming from Long Beach Cali, this is the best here in Reno. I love you guys keep up the great work!
We feel pretty lucky as well. :-) Thank you so much for the kind words and the praise of our team. We agree they are what ties everything together. We're looking forward to seeing you soon!
There was once a time when this place was the best in town, but no longer. Something changed this year. It's the same selection of flower, week after week, only drier and older with the passage of time. They dont even bother to update the menu daily online because, i guess, they dont need to as there is rarely anything new on it. Their Carson branch has a different selection of strains than Reno but I've seen no attempt to balance their store offerings to better serve customers. Why treat Reno and Carson patients differently? Wouldn't it make sense to have the widest selection available to all of your customers if your goal is to provide the best service? Other stores in town are getting fresh deliveries and new strains all the time. That is what customers want, a major component of good customer service. This place used to be like that too. I like the folks in the store but its obvious something has gone wrong at the management level. it needs fixing before I come back.
This definitely is not the customer experience we are aiming for and we would love the opportunity to win you back as a loyal customer. Our patients are our highest priority. We absolutely have been going through some changes at all levels and are working hard to improve all facets of our business. We respectfully disagree with your statement about our selection of strains and frequency of new inventory. We receive new product deliveries multiple times a weekly.
If you found something was available online but not available when you came to the store please email us at QC@sierrawell.com and give us the opportunity to make it right.
You're not a doctors office and it takes away comfortability. Seems like a waste of money when you are lacking product. Get rid of them.
We are open 10 hours a day seven days a week. Scrubs offer a consistent and comfortable experience for both our staff and our patients. Sorry they touched a nerve with you.
If you have a recommendation please contact us at QC@Sierrawell.com.
overpriced products with a weak display, along with an uneducated and unenthusiastic staff. save yourself the time and avoid the thought of even going there to waste your money!
Bummer. Certainly not the experience we would want anyone to have.
Our whole existence depends on providing our clients the best products, pricing and service possible.
We would greatly appreciate to learn from this and make it up to you. Please contact us at QC@sierrawell.com.
outstanding customer service
Thank you for the great review Janis. We appreciate it and look forward to seeing you again!
3 people thought this review was helpful
You'd be better off either starting your own medical grow or going somewhere else. I don't care if Tommy Chong himself tended to these buds they're not worth $50 an 1/8th. Go anywhere else for higher quality buds for HALF the price. It's sad to see that people actually believe that these prices are normal and fair. Maybe 15 years ago or back in the east coast they charge that much but not in this day in age ESPECIALLY in the western part of the US.
I cannot begin to explain the amount of respect I have for the people who work here! They have always been so helpful and understanding. They take their time with me and make sure they get me medicine that meets my specific needs. I have never felt rushed while being in this club. They have enough product to have something in everyone's price range.... not to mention the $15 grams of house wax. :) this is the ONLY dispensary in Reno that I go to. Great customer service, super sweet girls at the desk and staff behind the counter. All these other dispensaries need to take a peek and come see what a REAL dispensary looks like. A+++
Not sure if it's the dj short but it sure gets the job done and has a great aroma and flavor. Not to long of a wait even with a good line, nice waiting room (chips and coffee available every time I'm in) , easy to read menu and knowledgable bud tenders. its not the blueberry yumyum but its that fire