MMJ America-BoulderMedical Dispensaries / Boulder (113,199 hits)
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Bizarrely unorganized business
I decided I'd visit this dispensary about a week ago during business hours, only to discover that they were inexplicably closed. The guy there reassured me that they would be open again next week and handed me a $25 "Rain Check," letting me know that I'd be able to recieve a $25 bucks worth of stuff if I would "be so kind" as to return for another visit.
So fast forward to today, I only had about an hour to spend on my lunch break so I decided I'd pop in for another visit. I was barely greeted by a man on his phone in the lobby who asked for my ID. He saw the giftcard in my hand and eventually hung up his phone to strictly inform me that the coupon wasn't valid because the budtender I'd spoke to earlier had screwed up and wasn't meant to be giving out $25 coupons. He said they "just couldn't be giving out free product."
If you seriously can't afford to honor a $25 voucher that you promised, then, to put it quite simply, I don't want to do business with you. Not only did it take 20 minutes to find parking, but I paid for parking as well. Waste of my money and time. Promising your future customers a discount and then refusing it on their next visit is quite obviously not an intelligent business strategy.
I will certainly not be visiting here again. It's not like there are 100 other recreational dispensaries in town or anything - you would think they would be trying hard to get any customer that they could.
You need to seriously re-evaluate your priorities as a business. Sure, save $25 in the present, but lose a potential longterm customer who was willing to spend thousands in the upcoming years ahead. To each their own I suppose. It should be worth noting that I rarely write bad reviews but this was excessively frustrating.
1/10 would not recommend.
Bud is alright, nothing worth writing home about. Prices are alright too.
Courtney definitely hooked us up. Real knowledgable on every item.
Thanks Jdoug0833! We are glad to hear Courtney was a great help during your visit!
Friendly informative staff, great buds and concentrates, and conveniently located
We appreciate your positive review Floweroflove =) Thank you and see you in again soon!
Best in Boulder
Been around to pretty much all the rec places and this one has the best selection and amazing staff on the rec side ! They know their strains like no other and the prices were awesome too. A++++
Thanks so much Ahastings! We are very happy to hear you give our dispensary a A++++ =) We are grateful for your business and look forward to your next visit!
Great bud good service
I was very impressed by the service that I received at this dispensary. Though their prices seem reasonable for medical, they seem a little overpriced to me for recreational. All in all it was a good experience and I look back to returning soon.
Hello Serenityrose! We are glad to hear you were impressed by our service and you had a good experience shopping with us. See you in again soon!
Staff is very helpful. They know their stuff and can help you find something even if you're not sure what you want. Great place for first timers. Not too overwhelming.
Thank you Roxas! We are happy to hear that our staff was helpful and that your visit was a great experience! We will always try our best to find a strain or product that you will enjoy and we look forward to your next visit =)
Our first visit and it was great! Everyone was super nice and friendly. Will definitely be back!
Thanks Jcarlos08! We appreciate your review and we thank you for your business. Look forward to your next visit!
Best Bud in Boulder!
Thank you mleahope for your positive review!
Best dispensary in Boulder!
Selection is phenomenal and the deals are even better! Super friendly staff that will go above and beyond to help you find what you need. If you're in Boulder you definitely need to check it out.
Thanks ZacCothern! We are happy to offer a wide variety of strains for you everyday and our Bud Tenders appreciate that you enjoy their constant willingness to be helpful! Thank you for your business and look forward to seeing you in again soon!
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