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Worst Experience EVER
Worst experience I’ve ever had , walk in for the first time and when it came down to bag my items that I had already paid for they accuse me of stealing the Items I had already purchased then refused to check the camera when I addressed the issue . By far worst experience I’ve ever had .
Hello @Saint1916 we're truly sorry about your first experience with us. Recently, we were robbed twice within a month and a half time frame! Of course it is NOT your fault that the recent robberies occured, but from what it seems from your first time experience, was that the budtenders were being super protective over the products being shown/displayed or ready for a transaction. In addition to monitoring the products, I'm sure the budtenders were ensuring that customers were not doing any suspicious activity whilst ordering their products. Our sincerest apologies to you for not double checking the cameras! We hope that you may have a change-of-heart and decide to come back! :-)
First time there Nicholas G was super helpful and friendly. definitely going back because of his customer service
lmao prices are a JOKE!!
Hello @M1K3Y408, We're sorry that the prices are out of your range. Just so you know, everything in the store is already included with tax, making everything out-the-door pricing. Just a thorough breakdown: Sales tax is 9.25%;State excise tax is 15% & San Jose's marijuana business tax is 10%. This makes the overall taxation 34% worth. We hope that you will be able to find a place that satisfies your needs. ;-)
amazed by the potency from this strain, fast service
A friend and I went in and it was our first time at this dispensary. The first guy that spotted us helped us right away. SUPER helpful and recommended what he though would be best for us. Price is reasonable. Everyone there seemed relaxed(no pun intended) and genuinely happy/friendly. I recommend this dispensary!
preopened 1/8ths, seals broken
Literally just got home, discussing how I quit going to Canna Culture as every purchase is overpriced for unsealed jars. the first time I complained I was given excuses, resumed shopping, open unsealed jars were the norm, so DONE! Come to Lux this morning, explain why I'm shopping them and the AG Haight Bluurberry a d AG Sour Diesel Sour, both had broken seals, the the Blue berry Cheesecake was sealed. Really unfortunate that yes I can but three 1/8th fir under 160, but obviously I'm. it really getting a deal at all. Guess every want will require a drive to Kind Peoples in Santa Cruz, the only place this far whom is on the up and up. Tried calling but the line is constantly busy, probably for good reason. if you value your time and money spend it elsewhere.
this dispensary is lit. hi quality meds decent prices. highly recommended
The luxe always has Great deals and quality product it’s a fabulous place to come I hope to see you there
What??! Really SCAMMERS
So I show up to the show to take advantage of this deal they have Jus to show up for them to tel me it’s not even them, I showed them the Weedmaps and he still said not us so why is someone using your address and taking. Pictures of your shop inside ? Mmmm scam
prices are whack !
Not my vibe but menu was ok... used to have cheap concentrates back in the day but I guess back in the day will never be coming back.
Lux sucks! 0 stars.
The worst dispensary in San Jose, guaranteed! No need to check them out or read their reviews. All good reviews listed are from current employees or friends of the owner.
I enjoy this dispensary because of the customer service, product, and customer satisfaction. The deals are always awesomeness.
best place in sj
every time I go to this place always nice always great greeting from the man at the door to the people at the desk to the bud tenders all around great spot flower is amazing shhhh everything thing is amazing here ty Virgil vidal
luv coming over here
The BEST Spot in San Jose, PERIOD!!!!
I've been in San Jose for work. I have been to every shop on Weedmaps in the San Jose, and this shop is, without a doubt, THE BEST IN SAN JOSE... PERIOD. I came in as a FTP. I was greeted warmly by security, then was welcomed with a smile and positive vibes by the check in clerk. Check in was under 5 minutes, with no pointless paperwork to fill out. After the ultra fast check in I was in the bud room. There were a couple folks ahead of me, but the bud tenders are fast, friendly, and knowledgeable, and the other patients were helped out fast. Happy to report LUX's menu is up to date, and EVERYTHING on the menu is in store. My bud tender ( Josh J) was super nice, I'm disabled and he made me feel comfortable and treated me extremely well. He knew his products and their location, and quickly got me the meds I asked for. He's the best bud tender I've had here in San Jose. This shop is great, the staff, the product, the prices. Simply the Best around. My go to spot in SJ!!!!!!!!
Overpriced & rude
Went to get the $15 1/8. The security and the front desk guys were chill. I had a good vibe until I met the bud tender. The older looking man was not helping us, he was just like “what do you want?” And when I told him the deal I saw he grabbed the bag and tossed it on the table. And when i wanted another bag he tossed it again. And then when we checked out, he put it in a paper bag and tossed it on the table to me. Also their shit is overpriced up the ass. Probably will not be coming again anytime soon.
I like this dispensary better than some. They have excellent specials on great product. The staff are always helpful and kind.
Thanks for the nice review! We're glad you like us better than some of our competitors. See you soon.
I enjoy this club outta a lot of other clubs. The product is great and the staff are always helpful.
Thanks for the review! We look forward to keep providing you with the excellent customer service we strive to be known for. See you next time.
budtender Nick I believe was amazing help. super sweet. great recommendations. will definitely be back! 💙
Thanks for the review! We'll be sure to let Nick know about your kind words. See you again soon.