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Best experience ever. Amazing customer service and product knowledge. Great help, answered all our questions.
I bought an ounce from this shithole. It obvioualy had mold and mildew and the manager clearly admitted it. The bitch goes in the back to talk to his masters and comes back and says "We can give you 10% off." Motherfucker I spend thousands of dollars on kush and you give me this bullshit. A slap in the face to an honest patient. DO NOT BUY FROM HERE. PERIOD. UPPER MANAGEMENT YOU HAVE YOUR PRIORITIES ALL FUCKED UP. BAD BUSINESS
I apologize that you had a bad experience in our shop. We do have to have all of our flower tested for microbials and if it doesn't pass we cannot put it on the shelf it must be destroyed. We have had the sour OG X Tangie for a very long time and hadn't heard anyone else have an issue with it. Unfortunately the state law states that we cannot take any products back and they are not even allowed to come back into the shop. We as a company want to sell the best and healthiest products possible. Again we apologize for the bad experience.
perfect. stopped me from being sick quick. lots of love from me.
Healing House was the first place I went to when MJ became legal.
They had a great selection, both herb and wax and the staff were friendly and helpful.
Since then I have gone back 4 times, and all of those positive points have gotten less and less.
They have only had concentrate or wax once since that first visit, it took three visits before someone mentioned the frequent buyer program, and I still do not know what that wheel is for.
Most recently-in the middle of the week, in the middle of the day- they had maybe 8 Rec varieties, I asked about the concentrate price and if they had any specials going on. She told me no herb specials and the only sale on concentrate was 2grams/$65 (which seemed high compared to other specials I had seen) I started to read over the prices showing on the display monitor and suddenly the screen went black, just as I thought I glimpsed a sale on herb and a different price for concentrate. I was the only person in the store, so the whole sorry you cant see the actual prices seemed a bit contrived to me.
I wont go so far as to say they intentionally hid the real prices so they could tell me whatever, but...
Additionally instead of 'Afghan' I was given 'Grape Stomper' by “mistake”, which was the equivalent of the old bag of oregano one used to get in the old days...a rip-off that tastes like trash. Be advised the Juicy Fruit and Raspberry Kush varieties were only marginally better.
The concentrates- Goji and Mob Boss- were OK, but definitely not worth 37.50/gm, IF that is a sale I don't want to know the 'real' price.
Not sure what's going on with this location but I will definitely not return.
I'm sorry to hear this. I know that there was a time when we were a bit short, but this issue has been resolved. We have tons of products in our store. The hard thing about this industry is that everything take so much time to grow dry and process. I wish it wasn't like that and once our greenhouse is built we will not see this issue ever again. My name is Katie and I'm the store manager I would love to make anything right with you as to your past experiences in our shop. As far as concentrates the prices have come down and we also provide a menu of our concentrates and edibles with price on them so you can see what you'll be paying before we get to a register. I'm sorry about your mix up with the flower. We have brought back who I like the call "the brothers" and they are phenomenal growers and produce some of the best flower I have seen. If you are willing to give us another try please come in and ask to speak with Katie, I'd love to help you and explain everything in our shop and what we have to offer. I do work nights.
picked up a gram of their grape ape yesterday just because it was calling to me. it's amazing.
I used to come all the time to the lakewood store as a medical patient, so when I lost my card at the beginning of the year, I figured i'd try out their new retail shop on downing because i figured it would be the same product and always loved HH's product because it was so superior and they had the wheel you could spin and possibly win 1-2 grams, a joint, even double your purchase!
The place was really far from my place in lakewood, in fact I passed two other really good dispensaries on the way, just to come to this one. I got inside and the place was pretty small, separated in the middle by a thick black line, halving the store one side for med, one side for retail.
Not a big deal, as long as the weed was good. I got the Golden Goat because I have fond memories of walking to the shop in lakewood out of flower, picking up this amazing product and walking back home, taking that first hit on the way and just having my whole day get better, lift up, the Golden Goat was just the best there was.
So I picked up almost 5 grams for close to $75 (ouch.........) because you need to spend $60 before tax to get to spin the retail wheel (?) The retail wheel is a joke compared to the wheel we all know and love, it's got bogus things like 10% off! 1 cent joint! Give me a break if i'm already spending $60 should be a better lineup on the wheel than that...come on...
But at the end of the day it's all about the product...
I honestly don't know what they did to the strain at this shop, but it sucked big time. First of all the THC percentage was 14.8, which is very, very low for this type of strain. For christ sake it had more un-psychoactive THCA at 16% then THC. The flower was dry and brittle to the touch, almost had a sand-like quality to it when trying to load a bowl. The product was so brittle it took me two fat nugs to load one bowl!
Nothing stuck to the finger, (not good) and the first hit turned grey on the top right away (also no bueno) all signs point to me of some product harvested too quickly and not allowed to fully cultivate, or some hand-me-down weed that was sub-par to begin with and therefore tossed in the retail section.
I'm sure the staff is just at courteous and helpful as they have ever been but they gotta do something about their retail customers or this shop will remain as empty as it was when I was in...
Said and done, I recommend NEVER going to this place UNLESS you are a medical card holder. Actually ...just forget this place exists, get your medical card, and go to the Healing House in Lakewood.
I came here initially because I was looking for the cheapest place to get Mary's Medicinal CBD pens. It's a bit far from my house but I am glad I came here! I got what I came for, plus 6 pre rolled cones to test out some of their ganj. That put me at the $60 mark so I got to spin the wheel and got an excellent deal. Chill & knowledgeable staff. They have a big selection of edibles & topicals, and since they DO in fact have the best price ( I can find) for those Mary's Medicinal pens, I will definitely be back here soon.