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So I've been coming to the shop for about three years now never had any problems the consistency is good and so is the quality but for some reason I've been having to do a couple midnight trips and there's been a security guard there in which every time I go he gives me a hard time every other security guard that's been there has never gave me a hard time remembers my face I understand his policies and regulations and balls but once in a while we do forget your ID and that's where we would hope you could come to some sort of understanding but apparently the security guard named Carlos likes to give people a hard time even at 1 o'clock in the morning when there's nobody there which really irritates me because I drove 45 minutes from where I live almost every day to go down there to get my medication the one time I godown there on a late night trip I get a hard time which sucks because I had a pocket full of cash so I just wanted to throw that out there it's not good to run off the money
This is my go-to place but the customer service has gone downhill tremendously. The guy at the front desk is a complete douchebag with zero personality or customer service skills. I don't care if I'm buying tires or groceries or cannabis I want to be treated professionally as a customer . Went down there today and got this tall blonde guy with an earring and sketchy mustache. Third time he has helped me and every time it's the same story. Doesn't listen to me because he's too busy yacking to the guy at the front desk yelling back and forth, so you have to repeat what you say at least three times. This isn't brain surgery any idiot can be a budtender or look at people's IDs at the front desk and it takes no more effort to smile and be professional. BTW, if you are a real Cannabis patient for medical reasons don't plan on anyone here knowing anything about medical use of marijuana. This is obviously a party pot smokers shop.
I've been buying my vape products here for about 6 weeks. They have a great brand called EVOD. Anyway, the oil container cracked and i lost the whole gram. When I brought it in, the bartender took it from me and replaced it, no questions asked. I was flabbergasted how quick and painless it was. Great great customer and business service for sure.
This peace always has flame product in terms of concentrates and trees. Can't go wrong their top shelf bud. Always quality terps with the wax too. The guys in there are always pretty chill and laid back. 10/10 for sure