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My first impression of Canuvo happened when I was talking to the receptionist and asked what time it was in order to write down a sign-in time. The receptionist laughed at me and said "Are you serious? There is a digital clock right here didn't you look?" and she pointed to the window adjacent to where I was standing where a tiny digital clock was that is hardly noticeable in general let alone to a first time person. The tone of voice gets lost in trying to convey it writing but it was not a joking tone from the receptionist but quite negative almost making fun kind of tone which was strange because I was just asking a simple and quick question of the time. This initial impression would then permeate throughout the entire experience because the caregiver a met seemed to also have a non-personable attitude when it came to asking about pricing and questions pertaining to which product can help with certain symptoms. I managed to act politely the entire time but it was one of the worst experiences I have had in any place but especially a dispensary. I am not one for spending time writing negative reviews typically but in this instance I deemed it necessary to inform other potential patients to avoid this dispensary and I notice from reviews around the web that I am not the only one and there is a reason for that.
1 person thought this review was helpful
I had a very unpleasant experience with the manager who seemed to be yelling at everyone who came in and everyone was acting perfectly politely. One can tell that the manager does not enjoy their job and is consistently aggravated. I have since moved on to another dispensary and it has made a huge difference in how I am treated and the environment is much less stressful! If I could give one bit of advice it would be to avoid Canuvo if possible even if the drive to another location is a bit longer.
2 people thought this review was helpful
I just recently got my MM certificate in Mass so I'm relatively new to the dispensary experience. That said, I may have set my expectations a bit too high because I left Canuvo feeling like they fell short on a bunch of them.
At this point Mass doesn't have any dispensaries up and running so I figured I'd make the trek to Maine and check one out, Canuvo is the closest to Mass. It turned out I was lucky my doctor had the foresight to offer me the certificate for Maine on the special paper the state requires otherwise I would have made the entire trip for nothing as some other poor guy had done just before I arrived so I found out later.
Once inside Canuvo the setting is like a small neighborhood clinic with a friendly enough receptionist who took my info and got me processed for my appointment fairly quickly. I was then led by the bud tender to a little bar where she showed me a small assortment of edibles and several strains of some relatively good quality bud. We chatted and I asked her for her highest recommendation and went with that and a sampling of several edibles.
This being my first dispensary experience I have to say I was pretty disappointed. Aside from the mild disdain the bud tender showed for the state of Massachusetts during our conversation and the slightly higher than market prices on everything I think the fact my server unapologetically told me she'd just turned a guy away who'd made the drive up from Mass because his certificate was written on the wrong paper turned me off the most. Maybe it was the attitude behind that particular part of our conversation that put me off but If you decide to go with this one just be sure to triple check your paperwork first! All that said, the bud is overpriced but decent however the edibles are weak, very weak. 2.5 out of 5 starts, -2 if you're from Mass.
This was my first week certified, which was a pleasant experience - and, my first trip to a dispensary. WOW!
From the moment I walked in the door - not only was I greeted with a genuine smile by the receptionist, I was immediately put at ease by her kind instructions, introductions to other staff members milling around, and a menu of available strains to browse. 100% Professional. 100% knowledgable. 100% Attentive.
Proceeding into the strain room was great - a cozy room with the daily menu on the board - and let me tell you - this staff member was phenomenal. She knew all the strains backwards and forwards....listened to me explain my specific medical needs, and was both eager and understanding with her recommendations.
Product smelled delightful, the prices were more than fair, and the quality looks top notch....actually beyond that!
As a newbie to the process I can share without hesitation that this will be an absolutely comfortable experience for you.
I luv Canuvo !!!
1 person thought this review was helpful
In Maine, a patient can grown their own, find a private grower or choose a dispensary. I would recommend choosing THIS dispensary, Canuvo, Inc., above all other options. What a wonderful place! The staff is knowledgeable and friendly. Every time I go, they set me at ease and help me find the right medicine for me and my condition. They have so many choices of strains I am always discovering something new. The office is clean and comfortable. And the cannabis is powerful, magical and delicious. There is no body else I would trust to grow my medicine, including myself. Canuvo is the only place to go for medicinal marijuana in Maine.