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    rICOChet DELIVERIES (former ICOC)

    Medical Dispensaries / South OC   (169,772 hits)
    Delivery Only Lake Forest, CA 92630
    714-640-7372 714 378-9397 or (949) 201-7931
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    WeedMenu updated 2014-04-21 04:56:47 UTC

    Reviews

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    4.5 Avg. Rating
    5.0
    Overall Rating
    5.0
    Price
    5.0
    Professionalism
    5.0
    Staff
    5.0
    Reliability
    5.0
    Bud Quality

    Best Place Around

    You can't go wrong with Ricochet. I'm a long time customer now due to their diligence and timely service. I call and they're here within a half hour. But most importantly, they have the best quality (actually purged wax) anywhere within a 60 mile radius.

    Delivery drivers Patrick and David are always professional, polite, and courteous. Awesome stuff!
    --J from Laguna Niguel

    Official Dispensary Response

    Hi J (Essp): We appreciate that you took the time to share your experiences with Ricochet (and D and P). We do pride ourselves on the Loompa Farms quality medication we offer and strive to deliver service to match that quality. We welcome any and all feedback from members to insure we are delivering on our promise to bring you only the best. BTW - small batches of new Sativas will be available next month: Cough (Northern Lights5/Haze) and Durban Poison, both organically grown to perfection by Loompa (they are curing now and waiting for the trimmers). These are long growers and the longer she grows the more can go wrong, so it seems these true old-school Sativa strains, grown organically and well, are becoming harder to find. Anyway, until we see you again, thanks for posting. Best, the rICOChet crew

    3.2
    Overall Rating
    5.0
    Price
    1.0
    Professionalism
    2.0
    Staff
    3.0
    Reliability
    5.0
    Bud Quality

    Great Product... not so great customer service..

    The product is great, but after 2 months of using this service; I've had enough.
    When I call to make an order, I feels like he's doing me a favor and i'm a burden on him. Then when the rare occasion I don't have the min. Donation (only twice out of 20 delivers), You said "I'll have to wait til someone from that area orders".. That's understandable.. but what isn't understandable is when you say you just randomly show up at my door and get mad I didn't answer(was in the shower at the time).. Yet you didn't even give me a courtesy call giving me an ETA or any conversation after you said you'll have to wait for another order.. Now lets proceed to the last 2 weeks; I call at 10:05 AM on Saturday... which you weedmap page says you`re open.. Well when I called him he said he was closed and not to call back til 11... so I call you.. You call him and he responds 30 mins later... Now lets continue to this week... I wanted to make an order, he's at an art show.. so he tells me to call the main line and good luck if they deliver out here.. REALLY?!?! Good luck getting service is what you tell a returning customer.. WELL GUESS YOU WERE RIGHT! lol...
    4-5 hours later I get a call back from you... Then you proceed to spam me with text messages saying.. We'll hook you up fat next time... then it increased we'll give you free grams next time..
    Thank you for your great products, but due to your customer service and attitude.. I've now taken my business else where. Hope you improve and maybe one day I will be back.

    Official Dispensary Response

    Dear weedamins: Thank you very much for your review. We have been providing Loompa Farms medication to our members for years at several locations and now as a delivery service until we can reopen another storefront and customer is of the utmost importance to ME and should be to every Ricochet delivery person. I cannot correct prolems unless I know what they are and who is causing them, so I appreciate you calling this problem to my attention. You can always speak with me (director) by calling (949) 201-7931. I always answer the phone unless I am out of range driving, which happens on occasion, such as when you were in the shower and the driver came to your door. I understand you are mad...I likely would be, as well, if I was treated the way you describe. But I think I can resolve your issue and help you become a happy satisfied Ricochet member again--if that means a different driver, then so be it--as long as you live in an area we service. I see all your previous reviews are of delivery services in the Murrietta and Temecula area, which we do not service. We cover central and South Orange County only and are actually down one driver for a couple of months. So I imagine you have moved to our area since last October, which is when you posted your last previous review, otherwise we could not have delivered to you 20 times in the past two months. Again, please call me directly and we can discuss your experiences with Ricochet over the past couple of months you have been ordering from us. I have access to every transaction by name and date and order. I welcome you call so that I can IMPROVE this very serious customer service issue and get you back on track with our excellent medication.
    Sincerely,
    Ricochet Director

    5.0
    Overall Rating
    5.0
    Bud Quality
    5.0
    Reliability
    5.0
    Staff
    5.0
    Professionalism
    5.0
    Price

    Great Stuff!

    I have been in the industry for many years, and used to work at a dispensary. Lately there has been a struggle finding a good reliable delivery service or clinic for that matter. I Live in San Juan Capistrano so the closest walk in is in Santa Ana like 30 minutes away. These guys are always on time and try to be a quick as possible getting to you. The flower offered here is some of the most top shelf meds I have ever seen as well as their concentrates. I don't plan on ever going anywhere else ever again. when you see the selection they have you will never want to go anywhere else again! I don't want to shout out names but the guys that work here are great guys that have slowly become almost friends of mine. They are very respectful honest people that have gone out of their way time and time again to make sure I get what I needed. I give these guys 5 stars!!!!!!! I know I already posted this on the other location but that's how much I love them!

    5.0
    Overall Rating
    5.0
    Bud Quality
    5.0
    Reliability
    5.0
    Staff
    5.0
    Professionalism
    5.0
    Price

    Always the best

    ricochet delivers consistently the best buds and concentrates in Orange County IMO. I like that I can rely on them having the strains that work best for me like the Underdog, MIAMI WHITE and other super bomb Loompa Farm strains like the great sativas. The couple of drivers that have come by my place have been preofessional and prompt --thanks Jason and Patrick. They let me look through the inventory and are knowledgable about the strains just like at the shops. Until you guys open a new store I will using delivery from ricochet. can't wait for the new concentrates and strains next month

    5.0
    Overall Rating
    5.0
    Bud Quality
    5.0
    Reliability
    5.0
    Staff
    5.0
    Professionalism
    5.0
    Price

    Best people with the best buds!

    I love that you guys always have a great selection I can't wait to try some of the new concentrates! I also been craving thous wonderful northern flowers you guys bring to us. I hope you guys are enjoying my little glass blue lizard I gave you! I hope you all are feeling better hope to see you soon!
    much love from Jelly Bear!

    Official Dispensary Response

    Hi Jelly Bear: We love that little blue lizard and hope we have a shelf to display it on one of these days soon. We promise to continue delivering those Norcal Loompa flowers, but hope we also can open a bricks and mortar location in the near future. The Underdog OG and a new round of Miami soil is here, more coming at the end of the month when Loompa's big harvest happens. Value strains are also here and we are sharing with members all our older inventory to make way for the new...meaning that, in the spirit of a true collective, members get a free gram with every order while supplies last.
    Best to you and much love,
    W, J and the rICOChet crew

    5.0
    Overall Rating
    5.0
    Bud Quality
    5.0
    Reliability
    5.0
    Staff
    5.0
    Professionalism
    5.0
    Price

    Question / Suggestion

    Removed and will email.

    Official Dispensary Response

    Hi Jack Burton: I have been looking for your email but I having trouble finding it. DId you send to the old ICOC email or the rICOChet address? You can always call me at the (949) 201-7931. I would be happy to speak with you. Best, Mrs J (W)

    5.0
    Overall Rating
    5.0
    Bud Quality
    5.0
    Reliability
    5.0
    Staff
    5.0
    Professionalism
    5.0
    Price

    Labor Day delight

    Mr. and Mrs. J. just returned from visiting the Loompa Farms folks up north and brought back some truly dynamite meds, just in time for the long Labor Day weekend. Thanks to Ricochet's dependable, friendly delivery service, I stocked up on some of Loompa's Chemdawg-D and Miami White Hydro, along with a couple of waxes Mrs. J. recommended and they're all the same amazingly great quality I've come to expect from Ricochet. Mrs. J. is so patient about explaining the different items on the menu and I'm never disappointed with my choices. Thanks, again, Ricochet!

    Official Dispensary Response

    Hi Peggy: Thanks for the encouragement of your kind words. It is always a pleasure serving your mmj needs. Best, Mrs. J

    5.0
    Overall Rating
    5.0
    Bud Quality
    5.0
    Reliability
    5.0
    Staff
    5.0
    Professionalism
    5.0
    Price

    Finally!!

    I've finally found a spot that isn't murdering my wallet for high quality concentrates! Very happy with the chem-d honeycomb. Super flavor saver and actually fully purged, which seems to be harder and harder to find in dispensaries in the OC. Looks like I've found my new home. Thanks for delivering all the way out my way in Anaheim. See yall soon.

    Official Dispensary Response

    Hello Brasszilla: We appreciate that you took the time to post a review of your experience with rICOChet and happy to hear you are pleased. We expect a new round of concentrates soon...in fact we just added some amazing chemist extracted Tangerine shatter glass. But the crumbles are on their way down and with the end of summer closing in, our coffers should be full with some special treats, including our Blueberry Trainwreck nug runs that we have at the end of outdoor season. We look forward to serving your mmj needs.
    Best, the rICOChet crew

    5.0
    Overall Rating
    5.0
    Bud Quality
    5.0
    Reliability
    5.0
    Staff
    5.0
    Professionalism
    5.0
    Price

    great waxes

    I have been ordering with ricochet for a while and always pick up wax. Thanks to Rezza, Wendy and even everyone else for the great customer service. I'll be ordering again soon!

    Official Dispensary Response 07/29/2013

    Hello Ihateweed: Thanks for posting your review and glad our customer service and medication is doing its job. We appreciate your support!
    Best,
    The rICOChet crew

    5.0
    Overall Rating
    5.0
    Bud Quality
    5.0
    Reliability
    5.0
    Staff
    5.0
    Professionalism
    5.0
    Price

    OZ / Half OZ pricing...

    Am I to assume that if a Half-OZ or OZ price is not listed then there is no discount on that quantity? That it would be 8*the 1/8th price? I surely hope not as I don't pick up 1/8ths and offering no discount on a full OZ is extremely disappointing to say the least. Here's to hoping for good news!

    Official Dispensary Response 08/02/2013

    Hi Jack Burton: Sorry it's taken so long to respond. We were making a trip up north and back. I remember your moniker from the good old ICOC days in Lake Forest....oh how we miss them for sure! Of course we have half oz and full oz discount pricing. If we are low on a strain, I do not post the discount pricing, but that's not always the case. Just call and we can discuss. I am always available on the phone. If I don't answer right away it is because I am on the other line, but will call you right back as soon I am available. We are still here making Loompa Farms strains and concentrates available to the OC members. We have a number of delivery drivers covering most areas of the OC.
    Hope to hear from you soon.
    Best regards, W (Mrs. J) and the rICOChet crew