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    Revolution Health Center Delivery

    Medical Dispensaries / San Jose   (157,495 hits)
    Delivery only San Jose, CA 95125
    408-289-1694
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    WeedMenu updated 2014-04-19 04:09:09 UTC

    Reviews

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    4.6 Avg. Rating
    5.0
    Overall Rating
    5.0
    Price
    5.0
    Professionalism
    5.0
    Staff
    5.0
    Reliability
    5.0
    Bud Quality

    i like this club

    I frequent this club when i'm in the area and the quality is worth it. it's just annoying that every time i go i have to show my id and recommendation to the security guard and the receptionist. an their Sunday game day specials where great too.

    3.6
    Overall Rating
    5.0
    Price
    3.0
    Professionalism
    3.0
    Staff
    2.0
    Reliability
    5.0
    Bud Quality

    Good medicine at a good price

    I've been a patient and patron of RHC for three years now. The service and quality has almost always been excellent and with very comparable prices.

    Tonight, I encountered my first problem and it is significant enough that I will be doing business elsewhere in the future. Upon arriving, it was noted that my driver's license is expired. I had not noticed this previously as an expired driver's license is not a problem for the TSA, anyone selling alcohol, or the police and as such no one ever pointed it out to me.

    RHC has the legal to turn away patients without a current ID as they can set whatever requirements they like but it is not advertised on their website, facebook page, or here on weedmaps. Neither the state nor the county requires patients to have a current driver's license or state ID and I have not encountered this issue with other dispensaries.

    Perhaps I will change my mind in the future, but, unfortunately, I was in great need tonight and will not have the ability to go to the DMV and receive a temporary ID. I chose to turn to my most trusted collective when I was under time pressure and with medicinal need and I was sadly let down. I will miss you.

    2.0
    Overall Rating
    3.0
    Price
    1.0
    Professionalism
    2.0
    Staff
    1.0
    Reliability
    3.0
    Bud Quality

    Paid for "Free" gram & delivery issues

    Issue #1: “Free gram”:
    I placed a delivery order on March 15th and asked if I could use my stamp card to get the "free" gram. I was told yes, so I placed an order for a gram of the "Strawberry Kush".

    After placing my order, someone called me back with the price quote. When I heard the price I thought it was a little over, but I chalked it up as the high taxes. The delivery guy got to my home and I paid the amount indicated on the phone and used my stamp card for the gram. I looked at the receipt that he provided and the "free gram" wasn't free. I had to give my stamp card and actually pay for the gram. I called them after I noticed this discrepancy and was initially told that the receipt was correct, but it would be reviewed and I would be called back. I did get a call back informing me that there was a discrepancy, and that I would have the amount credited to my file.

    Issue #2: e-mail via delivery:
    On April 4th, 11 AM I sent an e-mail to “delivery@revolutionhealthcenter.org“, which is provided on the home page of the dispensary website: revolutionhealthcenter.org. In the e-mail I stated:

    “I have previously placed several delivery orders through the phone. I noticed that your collective offers delivery by placing an order through an e-mail. I have a few questions:

    What do I need to provide to order through the e-mail?
    Can I have the order delivered at a certain time later in the day?”

    I didn’t receive a response and ended up having to call them when I got home (@ 3 PM). I was trying to place this order earlier in the day (@ 11 AM), so I could have it by the time I arrived home around 3. I informed the person I was speaking to that I had sent them an email to place a delivery and she stated that it was strange; they are constantly checking the email throughout the day.

    I haven’t received a reply from them, so I sent an email to rhcdelivers@gmail.com (found on weedmaps) yesterday informing them of the inconvenience, and I asked them:

    “I have purchased several large orders through your dispensary, but I am starting to think I should go somewhere else.

    Please let me know why I should continue to use the services provided by your dispensary instead?

    Still no response… Kind of “strange” for a company that is “constantly checking their e-mail”…

    Official Dispensary Response

    Thank you for taking the time to express your experience with our delivery system. We'd first like to apologize on our behalf on the customer service you've been receiving from our collective. We understand how frustrating it can be when you've been trying to give us a chance to correct things and the outcome isn't ideal. We apologize for not responding to you proficiently enough as well, our manager has been reviewing your situation and we as a collective, strive to give patients the best experience at our collective and our delivery system.

    Please understand that our delivery system is relatively new and we are currently making changes to enhance the system. By expressing your thoughts and opinions about your experience, we can take your constructive criticism and try to resolve your situation.

    The situation with the free gram, we are glad that you caught our mistake. We understand that we do make mistakes and when we do, we correct them the best we can. We'd like to thank you for catching our mistake.
    The first e-mail address you sent on the 4th of April was an incorrect domain, we no longer use that address & we apologize that you were misdirected to that e-mail. We unfortunately no longer use that website and is working on rebooting the site to current and correct information.
    The second time you emailed us was the correct e-mail address. There was no excuse for us to not respond to your inquiry. We do apologize deeply and we understand that you are a valued patient here.

    We would love and appreciate if you gave us another chance and try to make things right.
    If you decide to come back, we'd like to compliment you with a gift.

    We hope that this cleared some smoke, hope to see you soon
    - RHC Staff

    5.0
    Overall Rating
    5.0
    Price
    5.0
    Staff
    5.0
    Professionalism
    5.0
    Bud Quality
    5.0
    Reliability

    Rhc

    Last time i aas here the nugg selection was really good and the buf tensers were really helpful

    Official Dispensary Response

    We always try to have a pretty good selection for our patients to choose from! Thanks for your input!

    3.8
    Overall Rating
    5.0
    Price
    2.0
    Professionalism
    5.0
    Staff
    2.0
    Reliability
    5.0
    Bud Quality

    mixed experience here's my story

    When I came in, everything/everyone was cool, set-up was great, bud was good (especially for the price; had the Game Changer and Space Dream). First problem I had was the tax. Usually a dispensary would say something about the tax. Luckily, the prices were so good I still got a great deal, PLUS it was basically a one time fee (10% off every order after that).

    BUT

    Today, I placed a delivery order for the first time and everything was cool dude on phone was cool/polite. They told me 30 mins, I'm like sweet. Nearly 30 mins later, I get a call. I'm like sweet, the bud's here. Nope. Instead, they tell me it's a 50 dollar limit (my order was 46). so i'm like ?? ok guess I'll get a pre-roll. Now my order is 52 (keep in mind I'm only trying to spend 50 bucks here). Dude puts me on hold again like "I'll try to work something out for you". Sweet. Comes back and tells me it's actually a 100 dollar limit. Very disappointed they made me wait for nothing. Told me the delivery service is new and confusing. Understandable. Told me they could hold it for me instead. Appreciated the sentiment but I was using the delivery service for a reason.

    All in all, okay place. Just okay. Good buds and good people. Would I recommend going? Not sure. The place has it's perks, but I've been to a few dispensaries and this is one of the first to disappoint in some way. Kind of a deal breaker for me.

    Official Dispensary Response

    Hello _dude,
    We would first like to thank you for taking the time to post us an honest review. Every review is a chance for us to be a better collective. We apologize that we didn't explain the taxes. As a collective in California, we are obliged to follow city & state tax regulations.
    10% goes to the city of San Jose
    8.625% goes to the State Board of Equalization.
    We do understand that the total (18.625%) of tax is substantially high, so we do offer discounts to make your donation prices reasonable.

    With our delivery system, we completely apologize for your unpleasant experience.
    Our minimum donation deliveries vary from city to city.
    Anywhere in the city of San Jose, Campbell & Santa Clara is a $50 minimum.
    In the cities of Milpitas, Mountain View, Sunnyvale, Los Gatos & Cupertino, it is a $100 minimum.

    We hope that this cleared some smoke for you. We love our patients & we want you to be not only satisfied with your products but be satisfied with our customer service.

    We would like to offer you a complimentary gift the next time you come in. We hope that you can give us another chance.

    Thank you,
    - RHC Staff

    5.0
    Overall Rating
    5.0
    Price
    5.0
    Staff
    5.0
    Professionalism
    5.0
    Bud Quality
    5.0
    Reliability

    This place is the best!

    This club has a deal on their medicine for evey day of the week. The quality never dissappoints

    Official Dispensary Response

    Yes, we always have a daily deal, but remember if you don't want the deal we have for the day you come in, returning patients get 10% off!! Thanks for taking the time to write us a review!!

    5.0
    Overall Rating
    5.0
    Price
    5.0
    Staff
    5.0
    Professionalism
    5.0
    Bud Quality
    5.0
    Reliability

    Great a location abd great prices

    This club is un a calm area and always has the best quailty for your money. Definitely witth cbecking out. And their edible selection has stepped way up.

    Official Dispensary Response

    Come in tomorrow, 2/17, for our sample day! We'll be having samples of the EdiPure gummies and they will also be 20% off!! =) Thanks for the review!

    5.0
    Overall Rating
    5.0
    Price
    5.0
    Professionalism
    5.0
    Staff
    5.0
    Reliability
    5.0
    Bud Quality

    RHC My new best club

    people are nice, price are good. Just the way i wanted.

    Official Dispensary Response

    Thanks for writing us a review :) Come in today, Feb. 14th, for all daily deals, a raffle, and a free pre-roll with any donation!! Hope to see you soon!

    5.0
    Overall Rating
    5.0
    Reliability
    5.0
    Bud Quality
    5.0
    Professionalism
    5.0
    Staff
    5.0
    Price

    RHC IS HOME CLUB WORTHY

    This is a must visit. RHC always has a great selection of herb. You have to try their edible selection, its legit

    Official Dispensary Response

    Hey, Ladieballer2004, thanks for the review!! Come in and try some of our chocolate dipped cookies we just got in, they're delicious!

    5.0
    Overall Rating
    5.0
    Bud Quality
    5.0
    Reliability
    5.0
    Staff
    5.0
    Professionalism
    5.0
    Price

    HIGHTIMES BEST

    1 person thought this review was helpful!

    this should be in the high times best clubs 2014 because its awesome. everytime i show up here I always leave happy

    Official Dispensary Response

    Haha, what a great compliment!! We love to make our patients happy, thanks for letting us know we're doing a good job!