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    Holistic Essentials Concord Orinda Buy Three 1/8 get one free =150

    Medical Dispensaries / East Bay   (296,483 hits)
    Deliveries Only Concord, CA 94519
    (925) 951-7453
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    WeedMenu updated 2014-07-10 16:43:39 UTC

    Reviews

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    4.5 Avg. Rating
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    Worst service in the area

    So I placed an order for a gram of the $50 wax because that's the minimum for delivery, the guy on the phone made me feel uncomfortable making me not want to call back but at least he said I could get it delivered. I figure maybe the guy on the phone is having a bad day or I'm reading him wrong and I figure I'll let it slip and hope everything's better once I meet the driver. Wrong. Driver shows up, sits down and puts all her stuff on a table I have for clean stuff oblivious to my medical conditions, one of which is OCD. Okay, so shes human? I get that, but what happened next makes me sick. The lady told me the delivery minimum was $50 and the wax is $40 when she shows up, I was feeling depressed that day and got taken advantage of, getting sold 2 grams of the $40 for $80 because "$50 is the minimum for delivery". Obviously I gave her the money so it's my own fault but it still doesn't make it feel right. She also didn't give me a new patient gift and this is some of the worst wax I've seen from yet alone bought from a medical delivery/dispensary. It looks okay but it does nothing to help with my anxiety, I've only taken 2 dabs of the stuff in the whole time (At least 4 days) I've had it, it's pretty much trash. Looking back to other bad reviews maybe the driver took my new patient gift and sold me on bad medicine or even swapped out the medicine but a place like that is just shady. This $40 stuff reminds me a lot of some stuff I got for $15, only this wax is inferior. It's a shame I don't even want to call to 'make things right' because I don't want to deal with these people again. Oh, also nobody mentioned anything about the disabled discount (Wonder why?). If you actually need quality extracts and compassion don't call Holistic Essentials, I already made that mistake!

    5.0
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    Time to medicate

    I called hollistic essentials for meds and there was a slight mix up and it took longer then i was told but they made it rite with a complimentary edible. There bud quality is top shelf and i will for sure be a returning patient.

    Official Dispensary Response

    Thanks for letting the folks out there know of your experiences with us.. we love that you will be a returning patient!

    4.2
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    Good service

    Issues come up sometimes, I understand that. It's how you handle things to solve the issues that earns my repeat business and good reviews. Thanks for coming through in the end.

    Official Dispensary Response

    It was our pleasure to make things right with you.. we hope to hear from you again soon..

    5.0
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    Top shelf medication I'm back

    On time perfect customer service I have been using them for a long time but I had to stop for a while this little greasy kid they had working for them that rub me the wrong way but he is now gone and I am back thank you for getting rid of that guy

    Official Dispensary Response

    welcome back! Thank you so much for giving us another chance and we are thrilled you were pleased with your delivery and our staff. We hope to hear from you often!

    5.0
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    Thanks

    I would like to say that from my first phone call I have had nothing but a pleasurable experience. I would like to thank Arthur who was so kind on the phone and to Ed who walked me through the process and my needs. You guys are the best! Thanks again.

    Official Dispensary Response

    We are so thankful you took the time to let us know about your pleasurable experience. Arthur & Ed both strive to help everyone and to make it the best experience possible!

    5.0
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    Great service! New changes...

    This delivery hands down is very dependable & reliable. I recently made an order and notice the difference. The employees are very professional. The bud quality this collective has is amazing. I love that they have all kinds of flowers to choose from. My favorite stain i just got is Sour Diesel. It smells so good you just have to smell it! Defiantly smoke it in the morning it's an upper and it will make you want to get stuff done! Check out there deal you buy 3 you get one free! I just got my one for free today and I'm so thankful! :)

    Official Dispensary Response

    Deeanna, Thank you for taking your time and letting folks know about our sour diesel and our dependable service. Our 3 for 4 deal sure is a great one and we are happy you took advantage of it..Thanks again!

    4.8
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    loud medicine

    iv been ordering from them for quite some time and every time I order im never unsatisfied! they never disappoint with their medicine especially since I look for high quality meds! the receptionist lady is always very kind and a great person to talk to about the meds you want. the driver I personally prefer is Ed! Always a great attitude and the perfect person to answer any questions I have about my medicine! overall a great delivery service you guys are running! couldn't ask for better customer service or better meds!! -Jose C.

    Official Dispensary Response

    Jose, we love hearing from you, Thank you for taking your time and for telling the folks out here of your experiences with us!!!

    2.2
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    Not Satisfied

    horrible service driver wouldn't come to my door wouldn't answer any questions acted like a tweeter good product but bad experience

    Official Dispensary Response

    We are really sorry you had a bad delivery with one of our past drivers, we have had a few changes with our employees and are striving to be better than ever.. On the positive thanks for the compliment on our product we really hope you will give us another chance and we can make it up to you..

    5.0
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    super!!!!

    1 person thought this review was helpful!

    I just wanted to say thanks for taking care of my medicine needs!, knowledgeable and friendly staff, not to mention fantastic flowers!!!! my go to delivery service, thanks Holistic!!!!

    Official Dispensary Response

    We really appreciate hearing from you, Thank you for sharing your experiences with the people out here, we love hearing from you!

    3.4
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    Great place...but

    I love this place and I have been going through them for more then 4 years and I have always gotten great buds from them. My only problem and why I gave 1 star for staff and price is the simple fact that they will over charge without telling you. I am not going to point out any names but last week I bought sour chem and was told $50, which I know is the minimum delivery but to not offer me one of the $10 edibles, and instead take my money is not cool at all. And thinking back to it I am sure this is not the first time. I know that cause I have had to actually bring the menu up before to prove it. You gotta get your staff together and get a price list for the drivers if need be. Overall great company just saddens me knowing how many countless times they have done this and probably not just to me.

    Official Dispensary Response

    we are truly sorry if you ever feel like you where over charged, we would never do that on purpose, We have had some driver changes and hopefully you will see the difference in our delivery times and more knowledge on our products from our employees..Thanks for taking your time we really do want to be great.