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    Wellness N the 520

    Tucson Dispensaries

    4.9 avg by 1015 reviews

    Wellness N the 520

    Medical Dispensaries / Tucson   (42,458 hits)
    Deliveries Only Tucson, AZ 85705
    520-442-8890
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    WeedMenu updated 2014-04-20 01:19:18 UTC

    Reviews

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    4.9 Avg. Rating
    5.0
    Overall Rating
    5.0
    Price
    5.0
    Professionalism
    5.0
    Staff
    5.0
    Reliability
    5.0
    Bud Quality

    Beautiful Flowers, Killer Wax.

    I've ordered from Wellness a few times now and I've never been disappointed.
    Today I ordered a quarter of XXX Master Kush and it is top shelf straight up.
    Superb taste, and it really helps kills the pain.
    I also ordered the LSD Goo, super delicious citrusy taste. Sativa if anyone was wondering.
    I usually get John as my driver, and he's always an upbeat cool guy.
    Keep doing what you're doing guys

    Official Dispensary Response

    Dear Foster520, thank you for you kind review. We are pleased to know that the XXX Master and the wax were good medicines for you. We promise to always do our utmost to keep you a satisfied patient. We appreciate it very much when our patients take the time to give us a review. THANK YOU, WELLNESS N THE 520 STAFF

    5.0
    Overall Rating
    5.0
    Price
    5.0
    Professionalism
    5.0
    Staff
    5.0
    Reliability
    5.0
    Bud Quality

    Love this place

    I love my yoga practice and I love to legally medicate (threw the pharma in garbage two years ago).

    And speaking of love, Wellness N rocks. Products are of sufficient quality to consistently be satisfying; customer service, as well, is pretty awesome - though despite frequently changing personnel (and the new ones are great) - it's spot on with a rock-solid, consistent few still around.

    Bottom line: To date they have not failed me. Highly recommended. Veteran approved.

    Cheers and happy 420!

    GBH

    Official Dispensary Response

    Dear GonzoBongH, thank you for your great review. It is always satisfying to hear how happy our patients are. We will always provide quality, service and the lowest possible donations. Cheers and happy 420 to you GBH. THANK YOU, WELLNESS N THE 520 STAFF

    5.0
    Overall Rating
    5.0
    Price
    5.0
    Staff
    5.0
    Professionalism
    5.0
    Bud Quality
    5.0
    Reliability

    Not for me but still good

    this morning i ordered the master it was not what i was looking for but it still looked fine, Angel from wellness was more than happy to switch my order for something i would be happier about. great customer service and great meds dont let my review of the master sway your decision it was just not what i was looking for

    Official Dispensary Response

    Dear Ahumphrey3, thank you for your kind review. We will always do our utmost to ensure our patients are satisfied. We are sorry the Master did not work for you but as you stated flowers work differently on patients. You are a valued patient and we look forward to talking with you again. THANK YOU, WELLNESS N THE 520 STAFF

    3.8
    Overall Rating
    4.0
    Price
    3.0
    Professionalism
    3.0
    Staff
    4.0
    Reliability
    5.0
    Bud Quality

    Beautiful Flowers, Customer Service Wanes

    Flowers:

    Purple Urkle: so pretty to look at, great smell and taste - instant relaxation of muscle spasms, great for skeletal and joint pain and best of all, it'll knock you right out if sleep is elusive.

    God's Gift: has an earthy smell. Burns hot and this batch is a bit harsh on the ol' in and out. But wow does it ever get the pain job done and brings a sense of peace that calms anxiety and lifts depression.

    Razzleberry: this strain is an odd duck. It smells and tastes sweet and fruity, is uplifting and powerful. I've been looking for information on this strain because it has a rather unusual structure to its big flowers. I don't think it's a Sativa, or not Sativa-dominant but some kind of Hybrid. It is a pleasant smoke and strong. The first batch I had was half leaves and lumber, so I always ask to make sure the buds are well-trimmed. My current batch is much better trimmed.

    Customer Service?

    My order took 2.5 hours before it got here after being told "within the hour" - with no communication. I finally called and of course within 15 minutes the driver was at my door. Suggestion: if you're going to be late, inform the patient! Sitting and suffering is a terrible thing, I think all would agree.

    I let the young man on the phone know I had a coupon and was eligible for the daily special (1gr. White Widow). I was asked "what special? where do you see a special?" Finally, it was confirmed that indeed there was a special, I was eligible for that gram, so problem solved, right? It wasn't in the bag. I called immediately and Angel answered the phone who was very sweet and helpful like the Wellness of Yore used to be.

    Bud quality and price alone do not make a great business if customer service quality goes down. Suggest: compassionate and clear communication to all employees.

    It's clear there are a lot of internal factors and challenges in managing a dispensary so I'm not unsympathetic. No one was rude, but in my case - uninformed. Suggest: employees should be schooled in all products to provide a better bud-tending experience.

    Thanks for the flowers, and I hope to feel confident again in Wellness to up my overall ratings of your service back to my original five solid stars.

    mmolllzz

    Official Dispensary Response

    Dear mmollz, Thank you for your review! We are happy that you enjoyed the flowers! We appreciate your feedback! As you mentioned it is challenging to operate a collective and make sure that every moment in every day fires on all cylinders. We have identified the issues of communication breakdown that you have experienced and we are working hard to minimize the hiccups. Please accept our apologies and our token of appreciation! THANK YOU, WELLNESS N THE 520 STAFF

    5.0
    Overall Rating
    5.0
    Price
    5.0
    Staff
    5.0
    Professionalism
    5.0
    Bud Quality
    5.0
    Reliability

    Great service

    I get orders a few times a week from wellness. Their drivers are always friendly and timely. If you want to relax at home and have your meds delivered I can recommend wellness in the 520 any time.

    Official Dispensary Response

    Dear Stmichael2388, Thank you for the review! We are happy that you have had great experiences with Wellness N the 520! We appreciate your choice with us and your support. We hope to see you soon! THANK YOU, WELLNESS N THE 520 STAFF

    5.0
    Overall Rating
    5.0
    Price
    5.0
    Professionalism
    5.0
    Staff
    5.0
    Reliability
    5.0
    Bud Quality

    Update to phone

    You were right, the phone was answered, my order taken, and delivery done. Your quality was excellent!!!!! Great strains and to anyone reading, I review every dispensary equally and honestly and wellness has the meds that specifically help my insomnia and migraines. I was freaking because I needed to sleep, but believe me these guys are reliable, care about their patients, and have fire.

    Official Dispensary Response

    Dear Logical1125,Thank you for the review! We are so glad you enjoying our collective. we will continue provide you with great meds and excellent service.We look forward to seeing you soon and keep an eye on our menu for 4/20 special.THANK YOU,WELLNESS N THE 520 STAFF

    5.0
    Overall Rating
    5.0
    Price
    5.0
    Professionalism
    5.0
    Staff
    5.0
    Reliability
    5.0
    Bud Quality

    Answer phone please

    I am trying to talk about a donation with you and I am not getting through to anyone.

    Official Dispensary Response

    Dear Logical1125, Thank you for the review! We apologize that your having difficulty reaching us. Please be patient sometimes we receive many calls at once. We will call you back in the order we received your call. Thank you for your support and we will get your meds to you as soon as possible. Talk to you soon! THANK YOU, WELLNESS N THE 520 STAFF

    3.6
    Overall Rating
    4.0
    Price
    2.0
    Professionalism
    2.0
    Staff
    5.0
    Reliability
    5.0
    Bud Quality

    Sucker Punched, Ouch!

    I got a sucker in last week's donation and the entire thing shattered in my mouth last night, leaving me with little cuts. Normally, this wouldn't be so bad, but I have bleeding disorders. We gotta watch out for that kind of thing! First do no harm and all that.

    Official Dispensary Response

    Dear mmollz, Thank you for the review! We apologize for your experience, We will take note of your complaint. We have yet to hear any other complaints on the suckers. Please feel free to call us at anytime with issues or experiences. We want all our patients to be satisfied with our products and services. THANK YOU, WELLNESS N THE 520

    5.0
    Overall Rating
    5.0
    Price
    5.0
    Staff
    5.0
    Professionalism
    5.0
    Bud Quality
    5.0
    Reliability

    Good job wellness!

    Overall had a very good experience today. The delivery was quick and buds are nice. Happy to see a good selection of nice, thick indica buds. The driver was also very prompt and professional. Thanks!!

    Official Dispensary Response

    Dear MimiLovesFlowers, Thank you for the review!. We are happy that you experience with us was a good one overall today! You and your experience is our main goal to make you Happy and satisfied on every visit with us! Thank you for all your support! We look forward to seeing you soon! Keep an eye out for some great specials on 4/20/2014 its our way of giving back to our patients that day! THANK YOU, WELLNESS N THE 520 STAFF.

    5.0
    Overall Rating
    5.0
    Price
    5.0
    Professionalism
    5.0
    Staff
    5.0
    Reliability
    5.0
    Bud Quality

    Luv you guys

    The Sour Alien for me is a really good Sleep aid. I can have a few hits and in a hour I'm in sleep world I love it. The Blue Disney is ok good for morning takes pain away give you a little energy boost but only for about 30 min for me but have to remember everyone is different so this med could be that one for someone else. All in all both meds are great. Now on to the staff what can I say about the staff. You guys are awesome I have no problems with you guys nor do I ever see having a problem with you guys. You guys listen and answer every question also helped me pick some really good med's that I would have passed up. The deliver also couldn't be any faster I called the other night and about 15 min later call back saying they are about here and the driver was cool. Thanks again guys

    Official Dispensary Response

    Dear ThaGranddaddyPurp, Thank you for the review! We are happy to hear the Sour Alien and Blue Disney provides the relief and rest that you need. We appreciate your nice comments and all your support. We look forward to servicing you in the future with great quality at an excellent donation. THANK YOU, WELLNESS N THE 520.