Alternative Therapies Group - (Recreational/Medical)

3.7 stars by 109 reviews
dispensary Salem, Massachusettsmedical & recreational
(978) 594-5728
Open Now 9:00am - 6:30pm
Call
Directions
Follow

Write A Review

Select A Rating

Reviews

3.7 stars
KatelynTucker

Great flower

5.0
I have been waiting so long to finally get my cannabis legally. I suffer from migraines & cannabis helps manage them and has also reduced the amount I get yearly. Due to the cost of medical cards have yet to get one and had been waiting for a recreational dispensary to open. My boyfriend and I went in after looking at the menu to find that it had changed before we got there. We both selected our second choices and let me tell you that Blueberry did not disappoint. It was not only gorgeous to look at but literally smelled like fresh blueberries. Keep up the great work
acapano

Good experience

5.0
Nice place great process
Alternative Therapies Group - (Recreational/Medical)
Salem / Peabody
Glad to hear it acapano! Hope to see you again.
Official Response
Salemite

Ugh....

2.0
This store is the reason I haven’t used Marijuana in over a month. Frequent waits of over an hour for an unknown inventory. Only 2 or 3 budtenders working. This is not how I want to spend half my Saturday. No thanks. I was a fairly frequent customer until about a month ago. I guess I just realized I deserve a better retail experience and that it’s not worth it, despite my love of THC. There should be an “order ahead” option for those who know what they want and don’t want to wait in line behind people experiencing the “magic and novelty” of buying weed legally. NETA in Brookline does this. But I live in Salem and abhor going into Boston. Some of us just want to get in and out and we know exactly what we want. I cannot wait for the second store(INSA) to open in Salem. I cannot wait to see what actual retail competition looks like in this state. Till then, guess I won’t be enjoying marijuana. I thought maybe I could beat the crowd today and get there early-ish at 10. The line was already to the sidewalk through the parking lot. What a sad state of affairs Like I said, can’t wait for INSA to open.
Alternative Therapies Group - (Recreational/Medical)
Salem / Peabody
Thanks for stopping by Salemite. We try to keep the line moving as quickly as possible, but Saturdays the line time can be a little longer. An order ahead option is something we have been thinking about instituting in the future.
Official Response
Caitx_x

Great location

5.0
I’m not sure what the hype is bellow me but don’t believe the hate. This was the first dispensary that I went to as a medical patient. Now to go to a dispensary for the first time is a bit overwhelming however, the staff here all the way to security were so helpful and nice. I really like the chocolate they have here. I liked each strain I got of flower and the high/relief I got from each one exceeded my expectations. Also the smell proof bags they place your purchased items in are life.
Alternative Therapies Group - (Recreational/Medical)
Salem / Peabody
Thanks Cait! Glad you enjoyed the overall experience and flower.
Official Response
mjboccelli

Problem

1.0
Why is it that this business has to stop sell product every now and then what is the problem this time. Can’t you get your s**t together compared to other dispensary you guys look like amateurs!
Alternative Therapies Group - (Recreational/Medical)
Salem / Peabody
Sorry for the inconvenience, mjboccelli. We had some technical troubles this past week, but don't expect any other problems moving forward. Hope to see you back in soon!
Official Response
bals5_aol_com

Rec users beware

1.0
45+ minutes turn around time back to your car. Limited supply, same strains again and again. Medical quality sucks because its not designed to keep you high. The intensity of the high lasts between 30-45 minutes before decaying. Because of the limited supply and high demand, they cut corners during the curing process. On the dry side, leafy, between .2 - .5 grams of leaf per 3.5g package except for the Lemon Haze, small buds. No matter what you say, their response is always "Our dedication is to our medical patients." Yeah, for every 300 people that you serve only one is medical. Not enough medical demand to hold 35% of the supply for them. Their supply must be old, dry and not very good, since it doesn't move fast enough. Add it all up and this is the typical Massachusetts two step racket. Oh yeah, the taxes are outrageous. All rec users must come together and let it be known that things are not right and we're not satisfied with the way things are now. No other state does business like this. They don't tell businesses how to run themselves like Mass does. Since the businesses aren't affected, they won't do anything to help us and thus, don't deserve our money. My tolerance level is mature. Most of your customers are neophytes, so you can get away with this crap for now. Once they wake up, you're in going hear from them. Bottom line, rec users should avoid medical dispensaries, they don't care about us, only want the money.
Alternative Therapies Group - (Recreational/Medical)
Salem / Peabody
I’m sorry you haven’t been impressed at our dispensary. We often get praised for the quality of our flower, and hand trim each batch to ensure getting all the leaves and stems removed. Our cultivators do not cut corners in their curing process, so I do apologize if you weren’t impressed with the cure of our product. Since we are a dual-licensed dispensary, we are required to keep supply for our medical patients. We do however serve a larger medical base than one may think. The taxes are mandated and therefore are out of our hands on the recreational side.
Official Response
ediblelex

Attitude Spendy Limited

1.0
I’m an edible guy since I don’t like smoking anything. Have bought edibles in shops all over West Coast (where I used to live) and Western Mass. There are now great edibles out there with different strains and mixtures with CBD. But why the heck doesn’t this shop make any of it available to their recreational customer? I waited in line for 30 mins to be told that they only stock one chocalate bar for us recreational users. That’s mistake 1. Mistake 2 was the prices which were just silly. Mistake 3 was the attitude of the clerk who was very patronizing. Ended up leaving without buying anything. This was my first bad experience at a pot shop anywhere. Too bad cuz this is the closest shop to my new hood - I won’t go back.
Alternative Therapies Group - (Recreational/Medical)
Salem / Peabody
I'm sorry to hear that you weren't impressed with our service, ediblelex. We do have plans on expanding our edible selection for adult-use very soon. As for our prices, we are pretty in line with others in Massachusetts for our chocolate bars. We hope you give us another chance in the future. Keep an eye on our website to see when the new edibles hit the shelves!
Official Response
Mgonzgator

More expensive than I'm used to but good quality

4.0
Very pricey but the blue raspberry sativa concentrate is very good. That said their are too many places for recreational with far better prices. The service was very good. It was busy (line of 20 people out the door) but they moved very quickly considering. From start to finish it probably took 30 minutes.
Alternative Therapies Group - (Recreational/Medical)
Salem / Peabody
We're glad you enjoyed the sativa concentrate, Mgonzgator. Our prices are pretty in line with most other recreational dispensaries for our half gram cartridges. Thanks for visiting!
Official Response
anastaciiaa

Very Knowledgeable

5.0
Very helpful, clean and amazing service!
Alternative Therapies Group - (Recreational/Medical)
Salem / Peabody
Thank you anastaciiaa! Glad you had a good experience.
Official Response
drewmusgrove

Budtender needs more training

4.0
Asked our budtender (42060) about the contents of their vape cartridges and she definitely didn’t know what she was talking about. She was using her cheat sheet under her keyboard to tell us about what was in the cartridges and then told me distillate never goes in cartridges because it’s too thick. False.
Alternative Therapies Group - (Recreational/Medical)
Salem / Peabody
Hey Drew, we are in the process of staffing up so we have a few new budtenders who are still learning. We appreciate you still giving us some feedback, and next time our newer budtenders will have a deeper knowledge and understanding to help with.
Official Response
bearnest4862

appointment

1.0
Sorry there too many better recreational shop's out there to have to wait and make an appointment first, your recreational costumers will continue to dwindle. Too bad for your business you could make so much more money.
Alternative Therapies Group - (Recreational/Medical)
Salem / Peabody
Hey bearnest, we did away with our appointment model for recreational sales a few months ago. Recreational customers can now stop by anytime during our business hours, seven days a week!
Official Response
donglepower

Recreational customer, plan on returning

4.0
Overall had a great experience here, line moved fast and the staff was friendly. I’m not a medical patient, so I can’t attest to the medical experience, but as a recreational user I had a good time and didn’t feel like I was missing out on anything. The flower itself ended up being some of the best I’ve ever had. However, there are some cons. Firstly, the ATMs are in a bad place, kind of a mess when you first walk in. Secondly the menu definitely was less than I was expecting. There were plenty of sativa strains, but only two indicas. As far as other products go, there was only one preroll strain. Prices weren’t great but that’s to be expected anywhere. Overall if you want top shelf flower and you don’t want to drive to Brookline, this is the place.
Alternative Therapies Group - (Recreational/Medical)
Salem / Peabody
Hey Dpower, we're glad you enjoyed your flower! The ATMs are going to be moved to free up some of the backup that happens in our entry way. Our menu does change a lot throughout the day, so if you're looking for a specific product make sure to call ahead to find out what stock we still have.
Official Response
fsteddiec60

Just SoSo.

3.0
I really don't understand why this store is So Expensive Small selection and the better strains are only Medical Also my first visit I spent over $200 and did not get my $50 off tick tick.
Alternative Therapies Group - (Recreational/Medical)
Salem / Peabody
The $50 off a first time purchase of $100 or more is a deal for medical patients only. It is still against regulation to discount recreational sales in Massachusetts.
Official Response
theOGkush

cash grab, aliented medical clientele

1.0
positives: Staff themselves are friendly, live online menu, and the products are good but that's about it. negatives: Long wait even for medical, ATM in poor location plus fees, cash-only, no loyalty points or rewards program, quality has deminished, and unit price of flower product is the regardless of how much is purchased. I am a salem resident and will go here if I really really need to but prefer other locations. Since they opened for rec they have cared less and less about their medical clients.
Alternative Therapies Group - (Recreational/Medical)
Salem / Peabody
Hey OG, We've been making improvements to ensure our medical patients can be in and out as quickly as possible to get their medicine. Medical patients have their own line which usually moves a lot quicker than the recreational line. We are also in the process of moving the ATMs to have our entry-way a little less busy. A rewards program is on our minds and in the works, so we hope to see you back in the dispensary soon. Thank you for your feedback!
Official Response
jmonaco

Not terrible but not amazing

3.0
I was not going in with high hopes because of previous reviews, & I know it is recently legalized here in Mass so the dispensaries won’t be as nice as the ones I’ve been to in CO. My experience wasn’t horrible, but I wish they had more displays, maybe specials or some kind of menu of what they currently have available, because when I ordered they did not have my top 2 strain choices (even tho they were on the display table). I hope Mass will start opening nicer, more store-like dispensaries soon, like they have in Colorado.
Alternative Therapies Group - (Recreational/Medical)
Salem / Peabody
Thanks for the feedback, and we're happy to say we have upgraded our display table. It’s a challenge to keep the display buds current as our inventory can go through multiple changes in a day. Hopefully we have the top strain you’re looking for next time you come in.
Official Response
Cmog213

Pros and cons

3.0
Hi how are you iv been to your salem dispensery about 4 times now as (rec) the process is really simple easy in and out the staff is nice there really busy so kind of quick but understandable What i would like to know iv baught 4 diffrent flower strains from you The first was serbert cookie the look was there the effect was tbere no smell no taste The second time we baught sour desel same thing looked great smoked good but its sour d no pungint smell and no taste how no taste on sour d The second time i also baught lemon og haze this had a very faint taste Why does the flower have no taste of smell ? And i will continue to come back i like atg just courious for 47 a 8th should have taste small look and effect .
Thor_Odinson

Switching strains

1.0
Chew dawg! No. Blueberry no! And like 4 other strain unavailable to medical patients. Just not fair and I was a loyal customer before all this. And then they switch strains between medical, recreational. How is that right?
Alternative Therapies Group - (Recreational/Medical)
Salem / Peabody
We're sorry to not have the flower you wanted, Thor. We’ve been working on some new practices, and moving forward, you shouldn’t see strains available on the rec side that aren’t on medical side first!
Official Response
GoldDropper

Find any alternative to this A1 trash.

1.0
This place treats you like a crackhead if ask about the extremely overpriced concentrates. The black market is light-years ahead of this place. They also had to get 3 different people to tell me what type of concentrate was in the black jar they wouldn't let me see or smell. This place claims to be non-profit yet they are taking advantage of people that don't have access elsewhere with extemlely high prices and product that is laughable. pretty sad. Save your time & money.
Alternative Therapies Group - (Recreational/Medical)
Salem / Peabody
I will say we wish you could see or smell what’s inside of the black jar, but we’re wary of regulations as far as that goes. We have some new employees joining our team, and you learn from experience. Hopefully this has been a learning experience for our budtender, and they’ll have the correct answer next time.
Official Response
YouDontKnowJack420

BS!

1.0
Yesterday was the last straw for me. I was so excited yesterday morning when I checked their online menu and saw that they had some of their good medical strains back in stock and it just so happens that one of those strains are my favorite strain of all. When I arrived there yesterday and told the bud tender what I wanted I was told that the strains that I wanted were for recreational customers only! WTF! Seriously? How dare you keep all your good medical strains away from medical patients and letting the recreational customers have them, that is so rude and inconsiderate to medical patients! I will gladly take my business elsewhere to a dispensary that actually cares about patients needs.
Alternative Therapies Group - (Recreational/Medical)
Salem / Peabody
I'm sorry you had this experience. This was an error that has been corrected.
Official Response
itsdevilslettuce

Sad

1.0
Sad that they suck. Sorry the appointment system is good on paper, but a cluster fuck in reality. Oh and not to mention no longer rec sales ... alas there is other options in MA
Alternative Therapies Group - (Recreational/Medical)
Salem / Peabody
When we opened for rec sales we were the only dispensary in the eastern part of the state. Opening without an appointment system would have been irresponsible. As of April 5th we are back open for rec with no appointments needed.
Official Response