Treemo is a recreational mail order dispensary. From connoisseurs to newcomers, we try to cater to all levels of cannabis expertise and offer a variety of products at competitive pricing. We believe that quality medical marijuana should be available to all legal adults who wish to try it; this is why we ask for no documentation other than a piece of government ID to verify your age. At Treemo, you can count on getting great service and reliable product.
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I've been a customer of Treemo for over a year! As a loyal customer who spends up to a few hundred of dollars per month with them, I have always found them reliable enough to meet my medical needs. That should say something about the products and selection of goods.
I never experienced an issue with them before. They were always quick to reply to me with any concerns, until recently.
I've started noticing longer processing times, and thought nothing of it.
Recently I had an order that was confirmed delivered by Canada Post BUT I never got it. So I called and tried leaving a voicemail. I also left them an email, hoping to resolve this issue quickly. It took about 2 days to hear back from a human. This is not acceptable to me. Waiting 24 hrs is one thing, anything beyond is just lackluster CS.
I never expected that I would ever have had the displeasure of having an order go wrong. I don't blame Treemo for this, but having to wait two days to hear back from anyone, and waiting two weeks for an order (even if it means re shipping) is not great.
If you're thinking of ordering from this MOM make note that their customer service is slow to reply, and processing shipments will take longer than compared to most other MOMs. Rest assured that you will get quality products from well known brands.
Ordered from them for a few months, until they charged an order yet didnt send the full product. After several calls and emails, I recieved no answer or refund regarding my order. Personally, I'd recommend to order from somewhere else if Reliability and Good Service is what you're after, and not just good products.
I just started using Treemo and they have been great so far. The orders are double vacuum sealed and then flowers and concentrates are sealed within their own packaging, all inside the shipping bag; there's no smell at all. They also have great prices, I've seen $18 a gram on other websites, so while not the cheapest Treemo seems to be over all the best choice for me; they carry lots of Phyto shatter and extremely good flowers. I was disappointed they didn't have a first order deal, like almost every other website I've visited, but once I received my order I was fine, the quality of the flower was the best I've had so far. I just got a 100% Sativa that has me almost rolling on the floor with laughter some of the time. I am reluctant to say where I live but I am somewhere in the next province over from B.C. and my orders almost always come in 2 days.