Tree Kastle Collective / Delivery Service
Clean - Honest - Highest Quality Meds
Compassionately Priced w/ Additional Daily Deals
We Also Have a Rewards Program For ALL Patients
Our Low Prices Do Not Dictate The Quality
Tree Kastle makes immediate deliveries in our MAIN COVERAGE AREA of:
Martinez, Benicia, Pacheco, Pleasant Hill, Concord, Walnut Creek, Alamo, Lafayette, Moraga, Orinda, Crockett, Rodeo, Hercules, Pinole, and El Sobrante.
***NOTE ALL PATIENTS*** Depending on location and time of day, orders *may* need to be scheduled for delivery following rush hour traffic, AND will also require a $100 minimum if outside of our main coverage area.
Make sure to check our Daily Deals before placing your order. Sales Tax Already Included.
$50/$100 MINIMUM DONATION DEPENDING ON LOCATION!!!
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1 person thought this review was helpful
Adam and Tony are the shit!! Always quick orders. Very up front with all strains. Always bomb!!
Called in at 7:30, had my usual driver Adam; he came promptly and quickly as usual. By 8:00 had my meds, picked up the Mendo Breath: A+++ service and product!
1 person thought this review was helpful
And I'm located right down the street from them. I've ordered from tk before and I was happy with it. This time, no so much. Called in my order, driver called me back said 45 mins to an hour. I finally called 1hr and ten minutes later and they said he was stuck in traffic. They accommodated my change in location cause I had to be somewhere 2hrs after waiting. 3hrs later I finally got my medicine. Adam was super chill and apologized a lot. I know things happen and I'm a chill stoner so I brushed it off. Adam threw in a pre roll for the wait which was awesome of him. After I got a closer look at my delivery, they gave me the wrong strain!! Pretty irritating! I did opt for their cheaper bud and they made it clear it was great organic meds, but had a few seeds. Has more than just a few. I've gotten 8 in one of my 1/8th so far, but whatever. Bud looks fire, but smokes terrible. They gave me the blood orange cookies. I ordered the banana split x orange cookies. Probably won't be ordering from them again even though the first experience was more pleasant. Just not worth the risk. I'm pretty bummed about not getting the right bud....
I'm not writing this response for the reviewer to see, but instead I am writing this to those who may be turned away from this kind of review. Also, because it is required to be able to dispute a possible false review, which we have in attempt to get this erased. All I ask is that you read what this person is actually saying, and not what they're trying to say lol.
1st, the very first sentence, "I'm located right down the street from them". We are a delivery service, right down the street from where? How is that even relevant to say about a delivery service? That's right, it's not. It's just an extreme attempt to steer patients away from our service, for what I'm guessing, is coming from a "competitive reason".
2nd, and I know there is absolutely no way for us to prove this, but that day was her first visit EVER. If we could share the text messages with you, with times & date (like we did with our rep at Weedmaps this evening), it would show that this person is obviously 100% being dishonest for some reason.
3rd, again, no way to prove this on here, but the initial wait time was between 1-1.5 hours. We were in fact running late to this order! Exactly one hour from time order was placed (@ 7:39pm), we told this patient that it would be an extra 20 mins due to traffic on 680-N coming from San Ramon. Patient asked to change delivery from Martinez to Crockett. We said yes, obviously 20 extra mins on top of the 20 we were already behind. We made delivery @ 8:36pm, exactly 2 hours & 7 mins from time of order. Add it up: 1.5 initial wait, 20 mins late, plus the additional 20 mins to go to Crockett, that would mean 2 hours & 10 mins total....we got there with 4 mins early!
Now, because we can't prove that on here, please just read these sentences, "I finally called 1hr & ten minutes later & they said he was stuck in traffic. They accommodated my change in location cause I had to be somewhere 2hrs after waiting. 3hrs later I finally got my medicine". First they say they called 1hr & 10 mins later, but then they said they were already waiting for 2hrs, and finally after 3 hours.... C'mon! lol
I also told the patient (specifically!) that with that particular flavor, we had patients who found LOTS of seeds & others who didn't find that many, & that was the exact reason why an all organic batch of a pretty popular & exclusive strain was priced @ $25/eighth. Take a look at the review before this one, it was that same week. You think we would deceive patients about seeds after the last review was a pretty bad complaint about seeds???
Patient got EXACTLY what they ordered. Best part of all of this tho, we DID NOT throw in a free pre roll. Sorry, but we don't give away free prerolls when we are running a few minutes late. An hour, yes, that requires a discount of some kind. Fortunately we have not spread ourselves that thin before tho lol. Not because we mind giving a discount when it's due, but because we have integrity, and never have patients waiting around for extra hours, not ever!!!! We take care of our patients everyday with our service, prices, & deals. We'd hope that ANY true patient, whether returning or brand new, can understand rush hour traffic in the Bay Area. Maybe that's the reason this harsh review was made tho, maybe they thought they should receive something free, idk! The only thing I KNOW that could be true in this whole review, is that they didn't like the flowers. And I can totally live with that kind of review for our service, because it's totally normal to not be able to satisfy every single soul.
The moral of this story is this: Don't believe all of what you hear or read. And with that being said, don't believe what I am saying either lol. But please just read between the lines lol. If after really reading what this person says in the 1st six sentences, if you really think we are working from a place of greed & deception, then you aren't the right patient for our collective in the first place. But if you're a new patient who might read the above review but have second thoughts about trying our service, well then my name is Tone & I answer 99% of the calls here @ TK. Give us a call & you will immediately know that we are continuously, day in & day out, trying to provide service that is second to none. We take extreme pride in our work everyday. It's not about the best flowers (even tho we think we have them lol), it's not about money, greed, & politics...it's about having integrity in a community that is crying for some. I wouldn't write this entire novel with hopes that we can scheme some of you out of your hard earned money. We are a small service with only a few employees who all genuinely love what we do everyday. And if you think it's related to endless amounts of money, and "profit over patients" like the previous reviewer stated, then why do two of us that work here also work a second job? lol
Sorry for the super long rant, but I think it is necessary. It's important for you to be able to read both sides of the story & decide for yourself if Tree Kastle is for you or not. Obviously I hope that this review gets taken down after we dispute it, but if it doesn't, and you're reading this, I hope you give us a call & a chance to prove that we are to be considered as one of the best services around. Thanks for your time - enjoy the rest of your day!
so I've been ordering for months from tree kastle usually good til the last few orders have contained some seeds brought it to their attention first response no problem we will take care of it gave me a free $35 1/8 of blood orange cookies which itself contained 17 seeds so much for being compensated for a ounce that had 32 seeds in it when I contacted them again they said no problem we will fix it and when I was asked what I wanted I didn't know what is a fair trade it's your business to evaluate the situation and make remedy not the patient then I was told that it was a 170 ounce so it happens but the funny thing it was 170 due to me using my stamp card so it was 220 and the kush cleaner months ago that was 180 without my stamp card had 0 seeds and was solid so much for you guys saying that prices doesn't dictate the quality so after this i still has received no response back and don't expect to this was one of my favorite collectives til recently I'll take my business else where and I would recommend if you read all this you should too it's profit over patients you can't fix a problem of 32 seeds by adding 17 more and think that you fixed something when you made a situation worse. if anyone wants some jungle juice #3 and blood orange cookies seeds I got plenty
Well, I sure wish I could post a picture of our conversation through text message. It would show that I told you, "whatever you wanted to do we would take care of it" I told you, "a lot of the strains we get are pretty exclusive, meaning they are making their debut on the menu - so sometimes there are seeds - but that is a lot - just let us know". You said you didn't know what was fair and didn't want to "complain just to get something free"...and that was it.
Being that you were a "regular" patient of ours, and that we had talked on the phone MANY times, and that I told you we would take care of it, I was under the assumption (which is exactly where I went wrong apparently lol) that you would call to place an order just like any other day, and we would have the chance to take care of it. Had I known you were going to go somewhere else and not use our service again, I would have called you like I am right now after I send this message, and schedule " a fix" to be dropped off for you today. Sorry you feel like we are "profits over patients" here at Tree Kastle - we do appreciate your feedback regardless - take care.
I try all they cookies ..they look nice but taste like shiet ...I remember cookies has this nice smooth after smoke taste ...not this weed ..my buddy said they don't flush it right the rush it just to get the product out ..not cool man smoking.we lit this double platinum shiet was so wet and taste funny with black ashes .. Hella chemicals ..quality over quantity...
How do you make buds turn purple?
Flush with ice cold water
20 year smoker
This review seems pretty fake to me, One, because you're listening to your buddy, who doesn't seem to know what he"s talking about, but rather just making assumptions. We did not grow the Double Platinum in the first place, so to say "they rush it to get it out" is entirely not true. Every single 1/8 we've delivered, everyone else seemed to be in-love with it - it has been one of our best sellers all month! Not to mention, that batch was over a month old, the MAIN reason why it was dropped down $40 1/8 from $50.
So two things, It was not wet, and it was not rushed - and it for sure wasn't falsely colored purple - the fact that if it really was delivered to your door for $40, I'm wondering why you would put 1 star for every rating. If you didn't like the flowers, that's fine, I can live with the fact that someone might not like a certain strain that everyone else seems to enjoy.... But to 1 star us to death, saying our staff is garbage, our service is garbage, and our prices are garbage, just leads me to believe that you might not be a real patient of ours. Just seems a bit harsh to me & possibly fake. If this is actually is an honest review, I am sorry you felt that way about our service. Thanks for your opinion
I got the 4 g sample for $50 and it was so fire. they Also through in some sunrise sherb cuz they were out with one of the grams I wanted. Probably the best weed I ever had. Cheers!
Top tree in the bay! great staff! right on time i could not complain thier great...
You want the best med in eastbay and the whole bay? Just call tree kastle and you dont gonna be dissapoint neveeeerrrr 🔥🔥🔥 thanks TREE KASTLE
Called in 12:30 p.m., asked a couple question and then called back to order some Organic Forum Cookies around 1:00 p.m.. Order came in 20 minutes, and the meds were A++, ridden with trichomes and smelled of the musty and sweet scent of forum cookies. An unbeatable price and service, I highly recommend taking a look at this collective.
no lie, was a fast delivery, awesome flowers...
cool dude names kosa will definitely be ordering more this month Im in concord thanks Tree Kastle