CHECK OUT OUR MENU! WE OFFER A VARIETY OF THE VERY BEST STRAINS, EDIBLES, AND CONCENTRATES.
With all the choices out there it's hard knowing where to get your meds. Top Shelf Ventura is here to help though, and it is our goal to keep you coming back.
Top Shelf Ventura offers safe access and complimentary delivery service to Qualified California Medical Patients in West Ventura County.
We Service Ventura and Oxnard and are typically able to deliver within an hour of placing your order!
We generally take our last orders around 5:30 and it is encouraged to place your order in advance to ensure same day delivery!
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What can I say, Exceptional. Best way to describe them. They always take time to listen to their patients and tailor their meds to their needs. Patient needs come first with them, great staff great delivery, great product, great people .
I usually don't do reviews because I forget, but top shelf ventura leaves me so satisfied I cannot possibly forget them , they provide the top shelf, there reliable, friendly staff and they always provide nice treats and surprises it's a no brainer, give them your buisness!
Top Shelf provided good service to me. I got a free gift with my first order which was great. Annie was nice and got back to me after I called within a minute. My order got to me in about 25 minutes even after Annie said it might be 45 so it was great. Top Shelf saved me a trip down to Hollyweird to get some medicine so that's a plus. As for the quality of the product I ordered I am not too satisfied with the particular strain so I will try something different next time. Considering there is a minimum price to order to get delivery I wont be ordering too frequently but will be happy to order from them again at another date.
Hi there pro0! Thanks so much for your review, we really appreciate the feedback! Here at Top Shelf we put our customers needs first and we will always exchange product thats not the right fit! Always feel free to reach out to the office and we will help you pick the right strain for you! Hope to hear from you soon ~Top Shelf!
I have ordered from Top Shelf several times. I have had a great experience every time, from discussion of products and what might best serve my needs to quality of product. I have always had timely delivery. Top Shelf is the only delivery service for me. Very fair prices as well.
First time ordering and I couldn't be happier with the whole transaction
Text's were immediately answered with by friendly operator
The selection is excellent.
The time delivery worked out perfectly.
I will now become a regular customer.
1 person thought this review was helpful
Finally got around to your review. Saw you on a green grocery bag at the Strawberry Festival. Have used your service a couple times. They have a great selection of meds and always will recommend good flower. The prices are fair and the flower is amazing!! plus they are pretty nice too. YAHOO!!
Glad you got to check out the green bags at the Festival, it was an honor to get to work with the community which is a huge step in the right direction for us all! Thanks for taking the time for the feedback Locsgurl! Hope to talk again soon ~ Top Shelf Staff
Great selection of products. Awesome staff, will help u find what u need. Menu offerings match what they deliver. New patients in Ventura, girls & guys, should definitely call and use this service. I finally found my Go-To delivery service people :D !!
Glad to become your Go-To service and we will always offer the greatest selection of products for you! Thanks for your awesome words rbeachluv ~Top Shelf Staff
1 person thought this review was helpful
I like top shelf because they are reliable, they have fresh, great products and Annie knows the products and will suggest great options. I have insomnia bad,,, so I have tried the sublime hybrid for sleep,, and the elixr indica cartridges. That works for me! The elixr to relax and stop thinking too much,, the sublime to fall and stay a sleep. No more pills.
I've also tried animal cookies,,,OG reserve....hashman chocolates.. all great stuff.
Never had a deliver problem or an order problem.
Compare prices,,, you'll agree.
Thank you rkanatzar!! We're so glad that we've found a regimen that is working so well for you and we plan to continue to help you always get the medication that fits best! Looking forward to hearing from you again soon ~Top Shelf Staff
I've ordered from Top Shelf 3 times.
The first time I was told the product would come within an hour, and an hour and a half later, it was still wasn't here. Was given a $20 discount
Second time, I planned to purchase by credit card, which is stated on their site, so I didn't have to leave home in pain to get cash from an ATM. Was told by Amy that they couldn't take cards at the time. I mentioned that it said card is ok on their site, and was informed that their system had been down for some time (meaning more than just that day) and it wasn't clear when or if the ability to accept cards was going to be back, so I ended up having to go out and get cash anyway.
Today, the third order. Their site states delivery good as long as orders are placed by 5:30pm. I called twice, once at 5:25pm, NA. Then again at 5:27pm, N/A. Then texted 5:26pm and placed the order. Received this text back from Amy at 5:30pm on the dot, " I am so sorry but we have sent our drivers out on their last runs, we get booked early depending on the day. I'd be more than happy to reserve that platinum og for you when we open again (3 days later), I hope that will be alright! Thanks for the inconvenience and thank you for so patient and understanding!". Seriously! I texted back stating, if you can't follow through on what your site says, you should take down the statements which you can't guarantee on your site, or make good on what it says. At that point, I was offered a 20% discount, but still not until Thursday. After becoming very frustrated by being placated, I texted saying this was the first time I've ever felt like making a poor review. Amy apologised again, and offered to deliver tomorrow personally to me, even though they're not officially open. By that time, I was an hour into back and forth texting, and with no product on its way.
This being said, it's VERY important TOP SHELF that you either back-up your service by actually GIVING GOOD SERVICE, rather than having to apologise every time you're late, or you can't guarantee a particular service stated on your site, or simply can't follow through on your ordering time frame. So, NO, I don't want another discount, or special gift simply because you can't deliver what you say you can deliver! I just want what you state on your site... Nothing more. Nothing less! That's really not a lot to ask for.
At Top Shelf Ventura we always strive to achieve the best possible customer service for each and every patient. While the majority of the above review is completely false we are taking steps to improve upon some of the issues addressed.
Please keep in mind that we are human and as we continue to attempt to meet the needs of an ever growing patient base, there will be mistakes along the way. We ask that it is kept in mind that this issue was taken very seriously and many actions were taken to resolve each of the problems and they went ignored. That being said, our patients and the many positive reviews we have received can attest to the fact that if there is a mistake Top Shelf goes above and beyond to always correct it and will continue to do so as our patients needs are the most important to us.
~Top Shelf Ventura Staff