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Just got my delivery - fast and accurate ETA - and the flower is amazing.
Great service fast and easy
Fire 🔥will be order more
Why order elsewhere?
Good quality at reasonable prices, especially in bulk! Wouldn’t order elsewhere.
Hands down the best service in the bay...
Every time I order with top shelf they are always going out of their way to please the customer. Not to mention there line up is fire... hit them up
worth the wait
their recommendation was fire
Top shelf delivery
Wow this place has great service and always has the highest quality cannabis products
Had no problems, at all.
I took a chance after reading many of the good reviews, and since I had $90 to spend, I had no problems whatsoever. I just ordered online, and the delivery guy (Miguel) used excellent communication skills letting me know twice of his ETA. He was very nice and professional. I pretty much waited the original ETA of 2 hrs., so I had no disappointments.
Love this place
It couldn't have been any easier.Great Communication.Top quality buds.Fast and friendly processes, fast delivery. I will keep coming back. Must try 10 Gram for $100 best deal in town.
Always on time, drivers very nice.
Should have heeded the 1 star reviews
This service is a nightmare. was quoted a 60-90 min window, heard nothing from them after a 2 hour wait. I texted and called with no response at all....until an hour later. Cancelled, this is basic communication this service just completely fails at
Waste of time
Ordering system is a disaster. Prices online don't match what the actual prices are. 2.5 hr delivery quote, FOH.
So normally when I text about an order customer service is terrible. There has been times they haven’t had the bud I was looking for and they literally said, “we don’t have that” and nothing else. Didn’t ask if I wanted another strain, didn’t offer a replacement/recommendation, didn’t say sorry, nothing. Tonight however, Gabriel was fantastic. Asked if they were open and he said, “absolutely, what can we get you” the normal response is yes, or yea. He was super polite, friendly, and quite honestly should be the new standard for the company.
Best selection and Great service.
I tried ordering for the first time. 20min into the setup process and mid-order they disappeared and never responded to me again. I tried calling and either they never answered or it went to vm and they hung up on me. I am trying to give you money!
super sticky cookies
the monster cookies are super sticky and smells strong defiantly worth getting a ounce
DONT WASTE YOUR TIME
2nd TIME teying this club out. What a waste of time i order at 7:40am two hour later no produt said it will take another 50 min.
Waited more than 4 hours
Was told delivery would be within 60-100 minutes. FOUR hours later still no delivery. Cancelled the order and went elsewhere. Poor communication, don’t tell me it’s gonna take up to an hour and a half and four hours later still no delivery. Weak!
Great Flowers at Great Prices
My experience has been positive every time I order from Top Shelf. The prices are good, the flower is great and communicating through text has always worked best for me. They deliver to your residence so don’t plan on getting your delivery anywhere else. Safety concerns are probably why they follow that protocol. The shortage of reasonable patients is evident from some of these posts. Complaining about an $80 minimum order (hello, they are coming from San Jose so don’t get too upset if you can’t match it). And frankly you would be better served to check out the menu, do your research on the strains or product(Leafly is good) and try to be prepared. In other words be a responsible patient as well.
FUCK THIS PLACE
Called even fucken texted my order in. After 2 hours go by I call and check on the status of my order only for the CSA to say “did you text it in, or call?” Told him both and he says “oh it was confirmed” prices are whacked out and service is trash.....
This is my third try to order from this shop. Every time they told me about "policies", this time my address was not the same as on state id, so they declined it again.