Thank you for choosing Top Shelf Home Delivery. We are a non-profit collective dedicated to serving the medical needs of our patients in the Tri-Valley area. No Hidden Fees. We make a stand for patients because we are patients. Nothing goes on our shelves, that we ourselves would not want to consume. Our staff is friendly, knowledgeable, and discreet. Please give us a call to set up a delivery today.
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first time using a delivery and TJ made it suuuuuper easy. was recommended to me by my best friend who only has bought from him for almost 3 years and now i see why. first time he made it really easy, was super informative and all around a cool guy to talk to. fantastic edibles, fantastic wax, really happy with my experience.
I couldn't say anything about the bud quality because it's been awhile since I've ordered from here, I don't normally order deliveries. When the phone was answered, I politely asked if I had been there before or not because I forgot. He said, "Uhhh, yeah you're a new member.." A little bit of an attitude but I blew past it. He then went on to tell me, in a voice that seemed like he despises people and hates his job, what I need to take pictures of etc for them to verify me. At that point I knew I had been here before because I remember doing the exact same thing for them. I mentioned it in a cheery voice, because that's just me, and he responded "Yeah, I save caller IDs and yours didn't come up so I think I know what I'm talking about." THOSE WORDS EXACTLY I just got off the phone with him and I remember it vividly. Needless to say, no pictures were sent and no order was placed. If you want to make it up to me, as you so often comment, I would like the wax I was going to order for free, thanks. If that's an issue, then I suggest you reconsider your staffing. Nobody likes talking to someone who sounds like they dead hate life. Cheer up, Buttercup. Maybe you'll get more sales that way.
All info is placed in a medical file which is attached to your phone number. The phone system has been in place for 3 years to help our patients expedite ordering process. If you want me to make it up to you send me your information, and we will talk. Please contact from same phone number a note has been so we can sever you better. We care about our patients.
As for sounding dead I apologize I had Laryngitis. Another dispatcher was not available that day.
Never have I had better experience. Real honest, nice people. Took the time to ask and answer all of my questions literally was on the phone 20 minute, the other companies made me feel rushed. Ordered a 1/2 of flowers and 2 grams wax. I was surprised we all know a 1/2 is suppose to be 14g it was 16g. Big plus felt I got my moneys worth. 5 Star Jack wax was wonderful so sweet and piney with lovely blond color. I thought I was going to pay a lot more doing the math myself was very surprised again and then I got gifts too. Driver was quick and prompt I can appreciates that.
That was the first order about a month ago. 3 orders later and the consistence is still there.
The last delivery they asked me to test a new edible and really did care about my opinion and feedback about them.
Edipure Sour Patch Kid's taste like the really thing because it is the real thing with CO2 hash infused hard to stop eating once you start and only a slight hashy aftertaste.
Thank you Top Shelf Deliveries will continue to call.
I have been using this service for three years. I been treated with respect (like a human). Great variety to choose from.
Registration was fast and easy. I can count on these guys. They always return my calls even when i leave a message. Very satisfied with service.
I'm sorry to say but this time wasn't a good time.... I called and I felt an attitude towards me. I found out that I had to re register again, which was old my be a problem if he Wasn't rude. When he got here he didn't calling saying he was here. He did however say he was 10 mins out. But did not ask whether to come to the door or not. And he did. Making it extremely uncomfortable for me and my family.
Sorry you didn't had have great experience. I would like to try to make it up you. All information is made into a medical file as soon as it is received so it as simple as possible for ordering. All people must be at there residence, for there first delivery. Special instruction are followed as long as there given. Give me a call I can meet you public area since you have been through the first call. Hope to hear from you soon, so this can be corrected.
The title says it all. First rate experience from every perspective. Thanks TJ!
Living out in the boonies I have never even had pizza delivered, TJ was AMAZING. It may have taken him two hours to get to my house, but he was so nice about it, continued to call me until I picked up and gave him directions since his GPS wouldn't work out here. He was such a sport and never gave up trying to get me my meds. THANK YOU TJ, you are awesome at what you do.
If I could I would give TJ 10 stars for reliability.
Over the last year I began to use Top Shelf Deliveries for my medical needs. TJ has been one of the nicest people I have come to know. I actually consider him a friend! My four year old son died last week from cancer. TJ made a visit during "off hours" and came with much more than meds. He sat with me and made sure I was ok. I can not say enough about TJ and his product, both exceed all expectations. I've used other deliver services in the past and none of them come close to the service that TJ delivers.
TJ provides more than a delivery service and anyone that takes more than two minutes to get their meds, would know this.
I highly (no pun) advise TJ and his service for all your medical needs.
TJ, keep doing what you are doing. You have many people standing behind you!!
I've seen a few bad reviews, but the great ones far out weigh the few bad! You always seem to have one person from either a different delivery service or just that person that NO ONE can please slam you or try and discredit you. The other reviews have proven scary doesn't know what they are talking about.
The product is always top shelf! Great size buds, hash that can't be equaled and the best advice!
I've been to harbor side, Oakland, and San Jose and many other clubs from around the state and Top Shelf has the same if not more choices for the same or better price.
TJ responds in a quick and timely manner and is always courteous and knowledgeable.
I've never seen small buds, or dry product.
Thanks to TJ for providing such a great service to those of us who need it most.
There is a great saying, if you don't like it, go somewhere else!
We already know Top Shelf is great, why is scary still asking for him to deliver product if she doesn't like it?
I only use Top Shelf Delivery for my local medicine. TJ is reliable, friendly, caring, and just an all around kind person. I recently had surgery and his deliveries were punctual and discrete. The medication is top quality, and he is always very knowledgeable about he different strains and effects. I am grateful for Top Shelf Delivery and TJ's professionalism. Thank you, Top Shelf!
Thank you Sara for your repeated business. It really does bring joy to my heart when I can make a difference in a patients day.