We have just opened our service to the peninsula area. We are excited to serve our current patients and are happily welcoming new patients. TO REGISTER AS A NEW PATIENT: Go to our website; www.terpenehaven.com, click on the new patient tab and upload a photo of your doctors req and ID. New products will be added daily over the next few weeks. Seeking Vendors for flower and concentrates.
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Im typically on a budget, But when i'm not I go to these guys. They have a WIDE variety of Moxie wax & can be very prompt if you set up your order in advance. (Not when they're busy.) dont sleep, get heat.
DON'T waste your time calling these guys! I've placed three orders here and have been disappointed 2 of the 3 times.
The first delivery was cool, mid day, within an hour, the weed was cool, no issues. I was shocked they don't offer a first time patient incentive.
The second time I was packing to leave for Vegas when I decided I should have something more to take with me. I placed an order at 12 was given a 60-90 min eta, and at 3 am my weed was delivered, no apology, no promotional product for the inconvenience, and the weed this time around was dry AF. I mean turned to powder dry.
So tonight I'm out of meds, and since I smoke as soon as I open my eyes, I placed another 200 order here at 1230, and was told to expect a delivery in 55-65 minutes. No worries I'll stay up. 106 a text message that says they can't reach their driver, and will be closed for the night. Ok fine but it took 40 minutes to know that? Had I been advised sooner I could have ordered elsewhere. Yea, they offered a 20% discount for a futures order but what good is 20% off when there's nobody to deliver? Three chances...and 2 of the three show that Terpins service had some staffing and customer service issues. Will I use the 20%. Discount offeredv prolly not, they don't seem to appreciate my business so I'll take it elsewhere.
We are sorry that employee issues lead to having a bad experience. Ownership and management would like to talk to you about making this right. The employee's that led to this have already been terminated.
These guys have my favorite brass knuckles cartridges and super high quality flower. The delivery was great they dispatched the driver and sent me a gps tracking link so I could track their driver which is cool. Great service, great product and friendly staff! Would recommend to all!
Thank goodness these guys were on the ball ! Del came
Through my 1 cartridge I needed to get through the rest of my work shift . Good product . Good people . Good service.
Terpene Haven is THEE absolute BEST delivery service in Nor Cal. They have the widest variety of products weather it be flower, edibles, cartridges, etc, they have everything at a fair price. They also have the best customer service. They go out of their way for their customers, they have for me anyway...and honestly sometimes I can be a difficult customer but they always remain calm and treat me with respect. Terpene haven is the only place you need to keep you medicated 👌