Smoakland - Lafayette

4.6 stars by 85 reviews
delivery Lafayette, CArecreational
(510)513-9570
Closed 8:00am - 10:00pm
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Reviews

4.6 stars
AntoineD

Great Customer Service

5.0
Christina is very helpful and pleasant. The driver was quick and responsive.
jacer821

Costumer service

5.0
All costumer services are great! From taking the order, updates, drivers, etc. I can always rely on smokeland
calijoeog

Five Stars

5.0
Great products & great staff like Tiana & Don P💯
colche

Quick delivery! Product is not consistent.

1.0
Andrew took my order in 2 minutes. Your info comes up with the caller ID which makes things so much easier. Then it was delivered in less than an hour. My previous order with them was literally delivered in 15 min and the bud was great. However, do not get the $69 sale. The quality of that bud is abysmal. Dry and it tastes old. I guess you get what you pay for but still disappointed with the quality. Maybe the next order will be better. P.S. I tried to give two stars but after smoking a second bowl of this crap I had to go down to one.
badbaybeezy

Totally Satisfied!

5.0
Summer couldn’t have been better with helping me! I told her what I was looking for and she got me the deal I needed! Just let them know what your needs are and I’m sure they could help you too! Thanks Summer!
Smoakland - Lafayette
Walnut Creek
Thank you for this awesome review! We are happy to hear you had a great first experience with us! We look forward to serving you again soon!
Official Response
Brianab80

Griselda

5.0
Griselda was dope great customer service I love y’all lol
Smoakland - Lafayette
Walnut Creek
Thanks for choosing Smoakland! We are delighted to hear you’ve enjoyed your experience. We hope we can continue to provide great experiences and look forward to hearing from you soon!
Official Response
jacer821

Deals

5.0
Smokeland has awesome new deals all the time
Smoakland - Lafayette
Walnut Creek
Thanks for choosing Smoakland! We are delighted to hear you’ve enjoyed your experience. We hope we can continue to provide great experiences and look forward to hearing from you soon!
Official Response
ssconver777

Best delivery service

5.0
Give smokeland a try. Winter took care of my order in a helpful professional manner. They are my go to delivery service because they are the best.
Smoakland - Lafayette
Walnut Creek
Thanks for choosing Smoakland! We are delighted to hear you’ve enjoyed your experience. We hope we can continue to provide great experiences and look forward to hearing from you soon!
Official Response
peejack2

Thanks

4.0
Smoakland is usually on point. (Winter) was very polite assisting me with my order
Smoakland - Lafayette
Walnut Creek
Thanks for choosing Smoakland! We are delighted to hear you’ve enjoyed your experience. We hope we can continue to provide great experiences and look forward to hearing from you soon!
Official Response
asmith0224

Great deals and great products

5.0
Got a great deal on some carts and flower. The delivery was quick and the delivery person was very friendly.
Smoakland - Lafayette
Walnut Creek
Thanks for choosing Smoakland! We are delighted to hear you’ve enjoyed your experience. We hope we can continue to provide great experiences and look forward to hearing from you soon!
Official Response
tsd25

Are They Even Operating?

1.0
Can't even give them an honest review because no one answers the phone and so I have never done business with them. They don't want my money I guess.
Smoakland - Lafayette
Walnut Creek
We are very sorry you have not been able to contact us. We would like to make it up to you. Please give us a call at (510) 513-9570 between the hours of 9am to 10pm Monday through Friday. Ask to speak with a manager who will be more than happy to make this situation right for you.
Official Response
Michael Des

Maria

5.0
Always helpful, always patient and always ALWAYS accurate. I never feel pushed away or rushed on which is a genuinely nice change of pace. Solely a review for her because she is so awesome :) Thanks again! LOVED the patriotic deal. ✌🏻
Smoakland - Lafayette
Walnut Creek
Thank you so much for your review with our customer service, and love for our deals! We strive to provide great customer service, and are glad you are our patient! Thank you so much for choosing Smoakland.
Official Response
FrankDaDank

Quality dropped way too fast

1.0
I used to spend around $800 a month on this service until I had a bad customer experience yesterday on top of their declining quality over the last few months. So last time I ordered I was told to leave a review for a free pre roll, I left a review and they happened to forget the pre roll. Not a big deal right? I thought they'll get me next time because their customer service has always been solid. Well I place an order, tell him I have a coupon for a pre roll (that they gave me on my last delivery) and ask if they have any pre roll deals since they forgot one for my review last time. The guy says he's got me and that he'll throw it in, cool. Turns out that I had to push my delivery back two hours, should be easy however I was treated like a liar and criminal when i called back and talked to some lady who refused to honor the deal that the other bud tenders had promised. Not only that but now the lady is demanding that I send in a picture of my coupon even though Its a nearly $300 order and even though the previous representative already accepted it. Assuming I'm a liar right off the bat is one thing but assuming I'm a liar after I already placed the order with another bud tender and didn't have to deal with that before is kinda just disrespectful. I honestly could care less about a $5 pre roll its more of being treated as a liar and having their promises rolled back on me while treating me like a liar. The prices here used to be so good, but then they started charging a crazy tax without changing their base prices in the slightest. The price changes basically turned them into a run of the mill club, but then I noticed that the quality of the wax had gone downhill like crazy too and it looks and tastes much dirtier now. Easily the worst customer experience I've ever had dealing with bud tenders. TLDR: Prices rocketed up and the customer service quality dropped to all time lows
Smoakland - Lafayette
Walnut Creek
Thank you so much for bringing this very important issue to our attention. Smoakland strives to continue our legacy of excellence in quality and customer service as the leading Cannabis delivery service in the Bay Area and across the state. Smoakland leadership guarantee's we will address your concerns with quality and customer service and, we would like to personally invite you back to Smoakland. Use this one time coupon code of [FrankdaDank] for a very special deal as a thank you for returning to our website. Thanks again for this "heads up" and we will see you soon.
Official Response
emilyg330

Amazing customer service!

5.0
Denise was exceptional at helping me order over the phone. She even stayed on the phone with me after Smoakland had closed to help me place a next-day delivery order. She was super friendly and answered all of my questions with confidence and was able to get me all set up quickly and efficiently with all the details I needed. Feeling like a valued customer is something that keeps me loyal to Smoakland, and Denise only affirmed my appreciation!
Smoakland - Lafayette
Walnut Creek
Thank you for your review with our exceptional Dispatcher Denise! We strive to make all of our customers feel that they are taken care of with our exceptional customer service. Thank you for choosing Smoakland.
Official Response
wildmeds24

Beautiful buds!

5.0
Top shelf buds. Unbeatable pricing! Super kind and friendly delivery. Seriously can’t beat the quality and the pricing considering the way I smoke!
Smoakland - Lafayette
Walnut Creek
Thanks for your review, and we really appreciate your feedback on our customer service too! Thank you for choosing Smoakland. We hope to hear from you soon.
Official Response
kmc27

Great Service

5.0
Tax like most things are rough but it’s a great company. Jose’s a great driver awesome experience !!
Smoakland - Lafayette
Walnut Creek
We appeciate your review! Thanks for your feedack. We strive to be the best for our customers!
Official Response
Wiggyyy11

Reliable and easy going!

5.0
Sign up for the daily text messages! Daily deals to your phone makes for quick ordering and delivery process. Always on time-if not early! Every driver shows with a smile on their face. Can’t go wrong with Smoakland! Their deals and their products smack (5 STARS)
Smoakland - Lafayette
Walnut Creek
Thanks for the awesome review Wiggyyy11! We strive to have the best deals and experiences around. The team here at Smoakland are glad you enjoyed your experience and product. We look forward to hearing from you again soon, thanks again for choosing Smoakland
Official Response
jacer821

Great costumer service

5.0
Smokeland is a good company with deals that hook it up! Great deals a lot of the time
Smoakland - Lafayette
Walnut Creek
Thank you jacer821! We try our best to have the best deals around, we hope to hear from you again soon. Thanks for choosing Smoakland
Official Response
kimberlygardner63

super dude

5.0
Jedediah is a super awesome dude. great service every time.
Smoakland - Lafayette
Walnut Creek
Thank you kimberlygardner63! Jed totally is, we are glad he made your experience a great one. Come back soon, thanks again for choosing Smoakland
Official Response
youelltidings

Jedediah for the win!

5.0
CCC always has great deals.. Jedidiah is my favorite driver. he is the man! He’s always trying to get to me sooner then planned!
Smoakland - Lafayette
Walnut Creek
Thanks youelltidings! We try our hardest to deliver as fast as possible. Thanks again for choosing Smoakland, come back soon!
Official Response