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need a upgrade
the flower the wax n carts are wonderful but damn pricy af. the delievery serivce needa big boost last time order from you guys i literally waited for 5 hrs for wax n a preroll(that i didnt receive). im planning order from you but your delievery service is very slowly n makes me unhappy. i dont like waiting for hours to get my product. so im very iffy bout order from you guys cuz of how slow it takes to get my order
Too long waiting time
1-3 hours waiting time and I live to close!!! Way too slow
Jeremy is AWESOME!!!! He texted as he got closer to my delivery turn. Very cool he is super personable. Empire is a great service. So glad they come to Fresno! If you are wanting your order quick then you might not be happy. However, I have to say their menu is great!!! Lots of choices! They were out of a couple of products, but to me that means there products are ALWAYS fresh. I really prefer Empire!! Just remember good things come to those who wait! Totally worth the wait!!!! 5 stars isn’t enough to show how amazing Jeremy truly is he actually packed my order and was super apologetic that they were out of a few things but he texted to see if something would be ok! He shows true customer service! JEREMY YOU ROCK!!!!! I hope you will be the one I deal with!!!! Truly he actually does have great people skills!
Great and fast delivery
Thank you always providing quick and efficient deliveries
Great service and always great quality
I’ve ordered delivery from you guys since coming home from my hospitalization, in April, coming home to being disabled with no vehicle you were there for me. I couldn’t go get my flower which by the way is the only meds I’ve taken after being in a coma. But the last few weeks have just been different. You still take orders online paying with card although your machines have been down. I had to cancel an order last minute and preorder for the next morning when I’d have cash recently because of it. I can’t just go get cash if necessary on the spot and then my preordered delivery was never made. So I call and ask what happened and schedule for it to be delivered at a certain time because by this time I have to get my children from school, she tells me I’ll get an extra cart for .01 added to my order for the mishaps.. and then get a text 40 before the scheduled delivery time that the driver is almost there!! And I’m not even home and on foot with my five year old!!! Then I only have the one cart that I ordered. So now that I have to have cash to get a delivery anyways I’ll be ordering elsewhere. So sad that it turned out this way.
Go4Nate - such a polite guy to deal with on the phone. He is the reason I will shop with you again!
...2 to 4hr delivery slot ... way too slow
Almost went bad
They don’t accept card & they may not even pre warn you until it is too late to do anything about it. Last night the driver let me know he couldn’t take card & at this point I had already waited 3 hours and everything else was closed. The driver was kind enough to come to my stop last which gave me enough time to grab some cash but I had to walk to the store. Driver is the only reason my rating went from 1 back to 5. I was furious!
They overprice, and overtax, for bad weed. They don’t even know the prices of their product. Don’t deal with these fuckin retards!
By far the best
Never have I had to make a complaint when it comes to y’all. Fasho on the top of the list 💯
Great selection and great quality. Will be ordering again!
Love the staff
I have being coming to the store for a year now and I have to say, they it has become my favorite place to shop! The staff is awesome, they always call me by name, prices are very reasonable . They always have what I’m looking for, and I think is the only store I know that takes credit cards and debit cards. Did I mention that I love the staff! 🤗
Never had an issue with delivery & it is always such a fast service. Great selection for flower
Best place around
Out of all the places that I buy form this is absolutely my favorite
Great service, and professional!
Made my order at 4:00 got a call from driver hour later saying there 10 minutes away been waiting over an hour then get another text saying she’s got another patient ahead of me so it’s going to be another 20 minutes smh. 7:00 still no medication.
Had a great experience. Helpful and welcoming people. Amazing delivery staff 5 stars for sure
been waiting over 3hr for a damn delievery of wax n preroll i made the order around 730pm like wtf