Thanks for choosing Safe Access! We take pride in providing our patients with high quality medicine and care in the Central Valley and surrounding areas! We take time to listen to your all of your needs and our knowledgable staff will help you with any questions you may have. Here at Safe Access, our goal is to make sure you have a great delivery experience every time!
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First time and wasn't disappointed at all, on time and they even called ahead to make sure meet time and place was still accurate. Quality of tree was there and process was quick, easy and friendly.
1st - ordered 8th of Pink Champagne ( tested @ 28% THC), found 3 seeds. Top shelf flower should NOT have seeds EVER, especially if the flower tests so high in THC. To their credit, they did make it up to me with a free grm.
HOWEVER - then I placed another order - was told delivery was a 2 HOUR WAIT. Fine, whatever, I needed my meds. It was 8pm. 2 hours rolls past, 10pm and there is NO call or text from ANYBODY.
I reach out to find out what is going on, and oh, yeah, there is going to be another 45 minute wait... NO NOTICE, NO CALL, NO NOTHING. When I bring up that fact, all I get was a canned "oh, sorry" response...
Then, when the delivery driver finally showed up, instead of driving into the complex like he should have, he parked on the street, making me walk in the rain to meet him.
I don't care how busy you are, you NOTIFY your clients if their delivery time is going to be delayed THAT LONG, especially when the delivery is going to be happening so late at night. Maybe they need to NOT tell people delivery ETAs if they can't properly schedule them
I wasn't that upset over the seeds, but not notifying me on 45 minute late delivery turned an annoyance into a complete customer service fail.
I will only use them as a last resort.
If they have an issue with my review, they can have their manager contact me,
*UPDATE - the free gram I received, Tahoe Alien, I found 2 premature seeds. IN A GRAM. The Gorrilla Glue x OG has also had 2 seeds. Seriously, where is the quality control? I should NEVER find seeds in top shelf medications.
Safe access has great service with excellent meds. Meds are at a good price and it's fire!