ROOTS DISPENSARY CANADA WIDE MARIJUANA MAIL ORDER SERVICES rootsdispensary.com • (437) 996-4280
ROOTS DISPENSARY CANADA WIDE MARIJUANA MAIL ORDER SERVICES rootsdispensary.com • (437) 996-4280 HOW TO PAY You can pay by email money transfer. Payment must be made prior to products shipping out. WHERE WE DELIVER We will deliver marijuana anywhere in Canada. HOW YOUR ORDER IS SECURELY PACKAGED We offer very safe, secure and private packaging. You will receive your order in a corrugated cardboard, extra strong, thick walled box. Product(s) are sealed snugly in opaque individual jars. Since the jars are not see through, the contents would be hidden even if the box were to be for some reason broken open. Jars are heat sealed inside plastic bags, providing a double layer of protection against smells. Jars are packed inside box with packing peanuts, to protect against damage. There is no marking of any kind indicating the contents. HOW YOUR ORDER IS SHIPPED We ship your order via Canada Post. We use the signature not required option, unless otherwise requested. Tracking numbers are available on request. LIMITED LIABILITY We do not accept responsibility for any late deliveries or problems that are the fault of the post delivery. SHIPPING TIMES Quoted shipping times are an estimate and not a guarantee. We routinely deliver boxes to the the Canada Post office the next morning after we receive the order. In some cases, where there is a short backorder situation or we are busier than usual, there could be a minor delay in dropping off your box. We will contact you if we anticipate any major delays; but we do not contact clients for minor delays of less than 24 hours. SUBSTITUTIONS In rare cases we receive an order for a product that has sold out and have to make a substitution. This might occur, for example, if we receive several orders from different customers for the same product within a short time window. We try to avoid this problem by updating the website menu quickly, but it still sometimes does happen despite out best efforts. In an event of a sold out product, we may contact you and ask what you want instead, or we make a decision on your behalf so that there is no delay in the shipping of your order. If we choose to substitute a product on your behalf, it will be a reasonable substitution for a comparable or better product. For example, if you ordered a 90% indica strain, we would not substitute for a Sativa. We would only substitute in another Indica of comparable or better quality. GUARANTEES AND REPRESENTATIONS The photographs of the product are taken from the actual batch. They are not a stock photo. The product descriptions are written based on our own subjective observations, and/or general information about the strain taken from internet research. There is no guarantee of medical benefits, or exact chemical content of THC or CBD unless product is lab tested. ABOUT OUR PRODUCTS Our products are produced by Master MMAR growers. Products are sourced from all over Canada, with most coming from British Columbia. We focus on high quality AAA+ and AAAA strains only. REFUNDS AND RETURNS We do not accept returns or offer refunds, unless an exception is stated on the product description. YOUR PRIVACY We take your privacy seriously. Packages are shipped very discreetly with no indication of the contents. We do not share your email or contact details. We will not send you email unless it concerns an active order, or you have added yourself to our mailing list. QUESTIONS If you have any questions about the ordering process please contact us at (437) 996-4280
I've been using roots for about a year now and I love the customer service they have really good quality bud I been smoking most my life 15 years and roots is going to be my supplier for life it's that good.definently recommend this place for everyone hands down.
Been using Roots for a while now. Even referred family and friends. When he started he would give me an oz for $200. Have done this order about 6 or 7 times. Asked for same deal today and he said $220. I asked why and he went full ghost mode. Greedy piece of shit. 0 stars.
1 person thought this review was helpful
Used roots every week bests buds going
Today was my first time ordering and hands down the quality is legit !!!!!! Potent Romulan ( my fav ) delivery took a bit cause traffic but I have no complaints !!!! Will be ordering more for sure in the next day or two 😁
Hey Pete, the Friday on St. Patricks day, right after all the raids downtown. We hustled our best to get the orders out, but it was a bit more traffic than typical. I'm glad you liked the Romulan. We are getting more of that one in. Thanks a lot for the review because it really helps us prove the honesty and trustworthiness of our service.
Great product, excellent delivery service., good price, professional mature staff.. We are recommending to friends.
Thank you so much for trusting and trying our service. We are really happy and grateful to have you as a client.
Love this place. Counts are right on time service. I highly recommend this place.
Alex on spirea :)
Thanks a lot man. Really appreciate the 5 star review. It helps us a lot, and we are really trying to deliver the quality and service for you guys.
Got lemon haze n super candy skunk .. lemon haze was better and stronger .. order came quick under a hour .. next time I hope the bud not so dry ... and get some fire strains some exotic
1 person thought this review was helpful
Raised prices on all buds by 2$... not impressive
Actually, we recently lowered prices. If you use the way back machine on our website rootsdispensary.com you can see this. What we did is try to standardize the prices, so it is the same for all the stains. On weedmaps, we had to raise the prices on the one and two gram amounts to reflect the standard quarter price of $80.