At Redstone Services we are committed to providing high quality medicine at competitive prices. We strive only to meet the highest standards in medicine & delivery service to the surrounding East Bay Area communities.
After more than 15 years dedicated to cultivating, prepping & dispensing medical marijuana, we couldn't help but notice a troubling trend in the industry; a certain disconnect between growers, dispensaries and patients. After years of frustration, we decided to solve the problem and founded Redstone Service. At the core of our mission is a dedication to our Patients and our Vendors. We have nurtured strong relationships with multiple, highly skilled suppliers allowing Redstone Services to consistently offer only the highest quality medicines. This commitment to quality is matched by our commitment to Professionalism. We take pride in the team of highly trained professionals who are eager to educate patients about the various qualities of each product and do so with the utmost professionalism and respect for each and every patient. Give us a call and we'll prove it. Oh...and you'll never get a bottom of the bag pre-roll "gift" from Redstone Service.
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Thank you for being great customer service. I called several places before I found Redstone, the other places they are very rude and bad customer service. The Gentleman at Redstone very nice and patience and the lady who delivery my order was very sweet and kind. I will highly recommended them to my friends
This is a late but well deserved review for Redstone. This review is a shout out to Cat. The meds speak for itself, great prices and free gifts. But what makes this place top notch is cat. That girl goes above and beyond and makes sure that everyone gets what they need and more. From her wonderful personality down to her knowledge of the weed she makes this company stand out. The drivers are hella chill and professional and every on the phone are cool too. They keep me going back and wanting more.
Took advantage of one of their fantastic buy 4 get 1 free vape cartridge deals. Delivery was on time and the delivery person was very professional. Will definitely be ordering from them again.
Placed an order yesterday they were quick and professional. Provided a free gift which was great quality. Will be ordering again soon
They have my favorite product but the service is uncoordinated, unprofessional and not thorough. Previously on orders before last week had promised a free gift with every order, showed up very late and without one, had given me an unwrapped joint which isn't very discreet at all, and were late again today and no mention of any freebies - I spend a lot with them! I hope for both our sake their service turns around.
Never would I think a delivery service could be on time, but they were! There product is amazing and can definitely tell they love what they do and making their customers happy. We will definitely be a frequent customer of theirs :)
1 person thought this review was helpful
I'm very disappointed with my experience. The delivery driver took over 2 hours to get to me and didn't arrive to my home until past midnight. when he did arrive he was super loud which brought unwanted attention to me and I'm sure disturbed my neighbors at such a late hour. I thought he would be more apologetic or offer me something for my inconvienence but that was not the case. I do not recommend them and will never buy from them again.
We apologize if you had a bad experience with us. We take pride in our customer service and it extends to our delivery drivers. We have taken a look at our GPS records and have discovered that our driver did not follow proper protocols and procedures during your delivery and we extend our sincerest apologies. Since then, we have terminated that driver and we have had another meeting to reinforce proper patient customer service with all of the office staff and drivers. Our owner will be contacting you shortly to follow up personally with you and we promise to make sure that we compensate you for the misbehavior that was shown that night. Thank you for shedding light on the situation.
I recieved a delivery today from Brandon who arrived promptly and conducted himself and the transaction courteously. The flower was CHRONIC and the bonuses recieved by 1st timers and repeat customers are fantastic. Totally great, understanding of your needs and willing to help. I will be back most definitely! 5 stars!!
Thank You Soooooooooooooo much kat for your beyond phenomenal customer service and your passion and desire to make the customers day. You can beyond tell she genuinely, sincerely loves doing her job and putting her patients and the medicine first :) Kat straight up helped me make my order possible even though it wasn't looking that way at first, she also helped me at the end of the night on the day of 420, even though it was thee most heck tact day of the year for medical cannabis clubs, she still provided thee best customer service there is, and did the same again today. Kat is so knowledgeable in medical cannabis too, like I'm telling you she helped put my order together and made it possible :) she turned a ideal dream into a reality :) not many people can do that, so there you go kat, here's this awesome review for a beyond awesome person like you :) because of her and the good medicine ima keep comming back :))))))))))
Great product and friendly workers! Delivery took extra 35 minutes equaling about an hour and 45 minutes to get to danville. But they gave me a free edible, will order again.