At Redstone Services we are committed to providing high quality medicine at competitive prices. We strive only to meet the highest standards in medicine & delivery service to the surrounding East Bay Area communities.
After more than 15 years dedicated to cultivating, prepping & dispensing medical marijuana, we couldn't help but notice a troubling trend in the industry; a certain disconnect between growers, dispensaries and patients. After years of frustration, we decided to solve the problem and founded Redstone Service. At the core of our mission is a dedication to our Patients and our Vendors. We have nurtured strong relationships with multiple, highly skilled suppliers allowing Redstone Services to consistently offer only the highest quality medicines. This commitment to quality is matched by our commitment to Professionalism. We take pride in the team of highly trained professionals who are eager to educate patients about the various qualities of each product and do so with the utmost professionalism and respect for each and every patient. Give us a call and we'll prove it. Oh...and you'll never get a bottom of the bag pre-roll "gift" from Redstone Service.
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1 person thought this review was helpful
I'm very disappointed with my experience. The delivery driver took over 2 hours to get to me and didn't arrive to my home until past midnight. when he did arrive he was super loud which brought unwanted attention to me and I'm sure disturbed my neighbors at such a late hour. I thought he would be more apologetic or offer me something for my inconvienence but that was not the case. I do not recommend them and will never buy from them again.
We apologize if you had a bad experience with us. We take pride in our customer service and it extends to our delivery drivers. We have taken a look at our GPS records and have discovered that our driver did not follow proper protocols and procedures during your delivery and we extend our sincerest apologies. Since then, we have terminated that driver and we have had another meeting to reinforce proper patient customer service with all of the office staff and drivers. Our owner will be contacting you shortly to follow up personally with you and we promise to make sure that we compensate you for the misbehavior that was shown that night. Thank you for shedding light on the situation.
I recieved a delivery today from Brandon who arrived promptly and conducted himself and the transaction courteously. The flower was CHRONIC and the bonuses recieved by 1st timers and repeat customers are fantastic. Totally great, understanding of your needs and willing to help. I will be back most definitely! 5 stars!!
Thank You Soooooooooooooo much kat for your beyond phenomenal customer service and your passion and desire to make the customers day. You can beyond tell she genuinely, sincerely loves doing her job and putting her patients and the medicine first :) Kat straight up helped me make my order possible even though it wasn't looking that way at first, she also helped me at the end of the night on the day of 420, even though it was thee most heck tact day of the year for medical cannabis clubs, she still provided thee best customer service there is, and did the same again today. Kat is so knowledgeable in medical cannabis too, like I'm telling you she helped put my order together and made it possible :) she turned a ideal dream into a reality :) not many people can do that, so there you go kat, here's this awesome review for a beyond awesome person like you :) because of her and the good medicine ima keep comming back :))))))))))
Great product and friendly workers! Delivery took extra 35 minutes equaling about an hour and 45 minutes to get to danville. But they gave me a free edible, will order again.
My order was to me in under 30 minutes ! Wow great people too! Will order again. Alien og 👽
Great people. Their products are really good. My second order was last night. They were kindda late but at the end i was happy with the free 2 grams i got. Keep up the good work to keep people happy if u r going to be late. I like that idea. I was mad on em for being late but they made it up to me. Keep it up. 👏👏👏
So I been on the oil kick, and i cannot find a place with better selection or prices!! they all be charging the same amount for 1/2g! always courtious and usually on time! I will continue to use them and look forward to them adding more flavor and types of vape oils!
I have 5 stars for each and every category because these guys deserve it. I absolutely love the vape oil that they carry. Bud quality is always beautiful and smells awesome. (For those who care like myself) and the guys and gals who work there are really cool and friendly. I tell people not to waste their time with anybody else honestly because so far, these guys have just been great. Thanks again red stone :)
They stopped showing up on time. I have been using this service almost exclusively for nearly 6 months. No complaints sure their delivery quote was always an hour to and hour and a half, no big deal. I'm patient. I can plan my activities around a given delivery time. I don't care if it's 3 hours just come when you say you will. My last two deliveries have been late and as a result created conflict for me and my personal schedule. Having to shuffle my plans because Redstone can't show up when they say they will won't work for me. I spent about 1k a month you would think that was enough to get decent service, and anyone who delivered to me received 10-15 dollar tip. I was a loyal client, and only expected to be treated as such. Sucks because they have good herb, and the folks are cool, I guess it's too much to deliver in a window of time, the client is hostage to their arrival. Once you place the order, they will say an hour and 15 minutes then they may show in an hour or it maybe three.... You just have to wait and see they don't update you on arrival time when running late, they show up whenever and you will like it.