We have a full Line of Sativas, Indicas, Hybrids, Concentrates and Edibles. We offer high quality medicine at an affordable price. Our minimum donation is $50*, and we deliver to most areas in San Diego. (*Minimum may vary on mileage/distance)
Our medication is packaged in smell proof air tight bags and heat sealed to preserve freshness. The quality and preservation of your medicine is our top priority.
All drivers are required to check for proper identification, so please have a CA Drivers License or Identification Card present upon delivery.
Deliver to most Central and Western San Diego areas.
~ We require a $50 minimum donation for MOST areas of San Diego
~If you are located around the 56 Freeway (92130 & 92129) or North (92014 / 92064 / 92128/ 92127/92126) your delivery minimum donation will be $100 or MORE (please have dispatcher check exact mileage)
~We DO NOT deliver South of the 94 Freeway (92113 / 92114 / 91950 / 92139 / 91910 / 91911/ 91932 / etc.)
~We do not accept Credit Cards/Debit
IF YOU ARE INTERESTED IN BECOMING A MEMBER Be prepared with the following: Your ORIGINAL doctor's recommendation A California issued Drivers License or Identification Card to prove residency. If you don't have a CA ID to prove residency we do accept other documents. Proof of Residency (NO P.O. BOXES) - Car Registration, Utility Bills, Rental Lease/Mortgage (at least 2 forms with same address) These documents MUST be accompanied by a government issued ID. The combined documents must prove your identity and also prove your residency in the state of CA, as required by state law.
*Some strains may be excluded in special offers. We try to offer great deals to help our members!!!
DUE TO SANITARY REASONS, WE CAN NOT EXCHANGE MEDS AFTER A DAY OR MORE.
ANY EXCHANGES MUST BE MADE ON THE DAY YOU PLACED YOUR ORDER AND UNOPENED. NO EXCEPTIONS!
Please confirm your email before writing a review.
On Friday 5/12/17, I came across Platinum Alternative Care on weedmaps and created an account on their website. The verification process was simple and easy - uploaded a scanned copy of my driver's license and medical recommendation. Within 30 minutes, I received an email saying I was verified and able to make an order on the website.
From there the experience went downhill for several reasons:
I placed an order online and about 45 minutes later, the status of my order had updated from 'processing' to 'completed.' After about 15 minutes, I called inquiring about my status since I had not been contacted by the dispensary for confirmation, any daily/FTP deals or ETA (as the website indicated I would be). I was told that I was sent the incorrect status message and my delivery was on it's way. The driver arrived shortly after BUT was missing an item in my order. The driver's only response was "I'm just the middle man" before I had to ask him to call the dispensary (because I was not paying for something I did not receive) - ordered 2 Korova Brownies and only 1 showed up. I ordered 2 1/8ths - quality looked great but both containers looked pretty light for 1/8th. This is the first club I have encountered that does not specify the weight of the 1/8th. Also one of the 1/8ths does not even specify that it is an 1/8th on the label/container.
After reading so many great reviews on weed maps, I was pretty surprised with the lack of customer service and professionalism that I received. As a first time patient, I wanted to reach out directly to the dispensary to address my dissatisfaction before posting a public review on weed maps. I emailed them (the email listed on weedmaps) shortly after my delivery detailing my experience and expressing my disappointment but never even received a response. I definitely will not be using this dispensary again.
Sorry to hear about your experience on Friday. I'm glad you enjoyed the verification process of our new website. We just had launched our site fairly recently and it seems as though you didn't receive the level of customer service we are known for. Minor technical issues resulted in you getting the improper notifications as well as incorrect order. Technical reasons aside we've taken steps to ensure this doesn't happen again to you nor any other patients. We will be reaching out to you via email , to remedy this situation . That being said , apologies are in order for experience you had with us, and we thank you for using our service and hope to have your business again in the future. Moving forward we will strive to win back your consideration.
Started getting into the 710 king pens and found this delivery service. Setting up your account is very easy takes less than 20 minutes. The specials that they run are far and away the best deal out there, but where they really shine is their customer service over the phone ordering is easy and they are always very helpful with promotions and recommendations. The delivery drivers are always in communication (They are based further south in San Diego and I live in Mira Mesa they come all the way up here.) When they get here they double check the delivery and are always very friendly.
shout out to Dylan for the great customer service. super knowledgeable of the products and his customer service is why I choose this dispensary over any other delivery in San Diego! I highly recommend this DP.
First time customer here. I just placed an order a bit and everything was cheaper than most of the other dispensaries I've been to in the area. After reading some of the reviews I was apprehensive about the promptness of the driver but he was actually 12 minutes earlier than expected. Definitely going to be a repeat buyer. Thanks for the great service y'all
I like Platinum Alternative dont get me wrong but this is the 3rd time in a row my delivery has been at least a half hour late. Good selection but sh!tty delivery service. I think it's time I find a new club
It's 1:30 am and I just received my delivery there are super fast on the verifying your information, and do very fast delivery be sure to be back here again
Can't go wrong with these guys. Great selection and super friendly.
This is the best damn spot I have ever been to, no doubt, they have the best wax. I'll definitely be ordering again. 5 star all around!
As a first time patient , they treated me with the best service San Diego can offer . With swift updates and fast reliable delivery times , you can't go wrong with these guys ! Did I mention the fire med ;)
Platinum is awesome. Great bud and great prices. Wide selection. Thank you guys.