Pineapple Express

4.6 stars by 37 reviews
delivery Porter Ranch, CAmedical & recreational
877 WE-DELIVER
Closed 8:30am - 9:30pm
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Reviews

4.6 stars
letsgethexed

Just another scam

1.0
They decided after my first order to make a delivery to my area a $150 minimum when I got a $60 order done four days earlier. So what it sounds like to me is after your first order they’ll fleece you for money. Nah, I’m good.
Pineapple Express
Northridge / Chatsworth / Reseda
Apologies, our dispatcher made an error on your first order and did not charge you the normal minimum. We set our order minimums before we ever launch service to an area, but please reach out to our team and they will hook you up with a nice discount for the inconvenience. Please understand, we aim to gain your satisfaction! - Team Pineapple Express
Official Response
apa617

Review #2

5.0
Okay, so my first experience and review for Pineapple Express wasn’t that great. It really seems like this place has its stuff together now however. Delivery is prompt, almost always within an hour, sometimes even 30 minutes. Noe has been the driver for my deliveries more than once and dude is awesome. Yes you’ll pay a bit more than going to a dispensary but the prices are fair when you add delivery into the equation. Best place in scv.
Pineapple Express
Northridge / Chatsworth / Reseda
Thanks so much for your kind words, we're so happy to hear that your experience has improved! Thanks for giving our service another chance. We look forward to helping you again soon! - Team Pineapple Express
Official Response
818Kinglouie13

high priced never on time

1.0
do not buy from them they are highly priced. and can never find my location. they take years to complete an order
Pineapple Express
Northridge / Chatsworth / Reseda
We are sorry to hear that you had a subpar experience with our service. We pride ourselves on giving customers the best service possible! Without special circumstances, our deliveries are usually completed in less than 60-90 minutes. We offer competitive pricing on the best products, as well as an excellent rewards program. Please reach out to us and we’ll make things right! Thanks, Team Pineapple Express
Official Response
Olldaianan

best

5.0
best pot ever
victork44

Poor Customer Service

1.0
I would give this deliver service a 0 if I could... but it won’t let me so I guess I will stick with a 1 star. My first issue was that they advertised products for a price that they did not have correctly listed on their website and charged more... second issue and my biggest issue was that I placed an order with them at around 3pm and they called me two and a half hours later to tell me that they wouldn’t be able to do the delivery... Meanwhile I was expecting that they would and now the second dispensary that I would have gone to is closed. Their reasoning was that “the drivers could not make it... even though they deliver through 9:00pm and I placed the order 6 hours prior.... Basically, they have poor customer service, dishonest pricing, and are not on your side try to make sure you get what you wanted or work around issues that come up... My advice is to stay away from them....
Pineapple Express
Northridge / Chatsworth / Reseda
Hey There! Sorry we fell short this time around. We were in soft launch transitioning from Prop 215 to the legal market during that time and we needed to get used to the new compliance measures, rules and regulations, and overall oversight regarding operations in becoming compliant. With that came the growing pains that businesses in our industry have when making that switch. We have increased vehicles in our fleet, added customer service agents, and also have additional oversight to ensure we become a best in class delivery service. We hope you give us another shot to earn your business. Respectfully, Team Pineapple Express
Official Response
Mansurk68

First Time Experinece 5 stars

5.0
First time, and my boi Demitri was so kind and hooked it up! Kanna Bois products are high quality, would recommend to anyone!!!
Meatsauce747

They Carry KannaBoys Los Angeles Products

5.0
Well I had a good experience with this delivery, they Carry Everything , from amazing Flower to The bomb Extracts! Kannaboys LA Kills it with There Limoncello and there other concentrates as well Best In The Valley , they Only do Exclusive Drops Of Amazing Flavors At Events and Collectives , But I’m Glad to see them in Delivery Service as well! I’m so Glad u guys have the best stuff , now I don’t need to drive anywhere !
Devmctrappin

very misleading

5.0
maybe you should write somewhere that you have a 80$ minimum instead of having mmj patients waiting around for hours getting mislead by different people
KARLAS001

Our now only way and place to buy our meds!

5.0
The young guy was so professional and nice and knowledgeable first time having delivery service and was kinda afraid of who would show up and we LOVED LOVED the variety and service!! Becoming bi-monthly or monthly subscribers LOVED THIS PLACE!!
bat19487

Great bud, great staff

4.8
Bud is great especially their God Bud, jeeez that stuff was soo smooth and had a great taste. They are relatively quick on deliveries and the variety is excellent.
Ben24OG

Amazing...(Happy Continued Customer)

5.0
Picked up some new flowers & wax,I have to say wow!,u guys always have the best fire,,I recently picked up white Berry flowers & some wax,,,..the potent meds & fair pricing make it easier for me to medicate at home with my disabilities...the staff is also very kind & helpful as well....thank you ODC,I had to say it again cuz I'm soo grateful you guys are around helping the patients who really need it....thank you for the kindness & pain relief as well.,,it's amazing to feel all the pain go away with proper medicine.!
randolin

Great Service

5.0
Talented budtenders and powerful meds Thanks
Ben24OG

Amazing top shelf!!!!sticky budz.

5.0
You guys rock!,your fast,always on time...I get the top shelf flowers,the quality is amazing-super sticky dank og gets me well medicated and relieves,all the pain I usually experience from multiple surgeries over the years.,,thank you for everything ODC.
MikeD24

AWESOME EXPERIENCE

4.8
This was my first time ordering from a delivery service and this place is great!! They said they would be here within a hour and they were the bud tender was awesome and new all about every strain he showed me and the buds were fantastic! I got the "Black Jack" and it was great I will call them again next time i need some again. And they have a great selection of wax for flexible prices for every budget.
Pineapple Express
Northridge / Chatsworth / Reseda
Thanks again, don't hesitate to get that free joint! ODC staff
Official Response
itssammeh

Helpful when you aren't mobile!

4.8
I've had medication delivered to my partner and I twice now. The first time was pretty chill, Joey was very helpful. The best strain he had on him was The purple wheelchair and for the price it was alright but I cant deny the prices are a little up there for the medications condition. The second time we got Atomic OG, Oaksterdam and a free gram of Bubblegum kush. The atomic was decent but very dry. The Oaksterdam was definitely the best strain we got from them hands down. A heavy stoney feeling that helped me drift to sleep =D The free gram I was given was also pretty delicious! All in all they are definitely worth a call!
kybeck55

Great service

5.0
It's nice dealing with people that care about you and the meds they have. very happy first time patient and was surprised with how cool the person was and how he pointed me in the right direction with meds.. Thank you guys and I'll be calling you back soon
ajackson456

Excellent experiemce

5.0
Car broke down and had no way to get out so i tried a delivery service. Very quick online pre verification. Lane was an extremely knowledgeable and friendly delivery budtender. He took his time and explained all the different strains. Awesome wax and great ftp hookup. Thanks Lane and On Deck for helping out.
Pineapple Express
Northridge / Chatsworth / Reseda
thank you for this review! glad to know the drivers are doing their job! the patient is first! leave your name for a free gram on your next delivery. Best, On Deck Coop!
Official Response
mysunnydispo

Super kind, professional, great selection

5.0
answered their phone nicely, easy to register by scanning my stuff, my building is hard to find and park but they managed it just fine, will use again, highly recommend, our first experience with a delivery service, and i called 3 other places before I landed on them as they were sleightly further away than the other ones, but they came in a timely manner, they were the right stuff!! Just great all around. will almost hate to hate to go to a dispensary again.
Pineapple Express
Northridge / Chatsworth / Reseda
Thank you so much for this great review! We take pride in our customer service! leave your name for a free gram on your next delivery. Best, On Deck Coop!
Official Response
007Stoner

HEY SIMI KILLER STAFF AND GOOD MEDS

4.8
Good delivery time. Lane was very respectful. The top shelf flower petronus og smelled nice could have been better buds kinda scrag but potent.Had no problem what so ever returning some lime og which smelled dank unfortunatly for me was too dry!! Thanks for taking such good care of a new patient!! Ill call again soon!!!
007Stoner

HEY SIMI KILLER STAFF AND GOOD MEDS

4.8
Good delivery time. Lane was very respectful. The top shelf flower petronus og smelled nice could have been better buds kinda scrag but potent.Had no problem what so ever returning some lime og which smelled dank unfortunatly for me was too dry!! Thanks for taking such good care of a new patient!! Ill call again soon!!!