Your favourite dispensary is now online!!! Becoming a member at the Lotus Toronto is free & easy! Toronto's elite, holistic cannabis resource center honors itself in providing a variety of top quality medicine at competitive and compassionate prices. Lotus is pleased to serve everyone over the age of 19, with a valid government-issued photo ID. While we may not carry a large quantity of strains, we strive to focus our attention on providing you with the ABSOLUTE highest quality products, straight from Vancouver Island, British Columbia. We work with commercial kitchens and solventless extract artists to provide the safest and healthiest consumables on the market. ONE HOUR OR SAME-DAY DELIVERY WITHIN GTA. CANADA-WIDE MAIL ORDER ALSO AVAILABLE. Register online NOW @ www.shoplotus.ca
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On Thursday evening I placed an order online, expecting a Friday delivery. On Friday after 3pm they emailed me to say they did not have my ID on file - I sent them a photo of my ID by 3:09 I called and emailed to make sure they got it - no one answered me and I did not get the delivery On Saturday I got an email saying they would deliver that day guaranteed, and the driver would call me before he delivered. They never came On Sunday at 4pm they emailed me to say "Our PayPal account has been blocked and we can no longer access the funds you have deposited to that account. We are writing to req uest that you contact PayPal and ask them to reverse or refund you the transaction you made." This is despite the fact that their website clearly says "What payment methods do you provide? Update! You can now pay by sending us a PayPal Money Transfer, which accepts all major debit and credit cards! Please note that the Interac E-transfer option has been removed as of Feb 1st 2018 due to operational concerns."
2 people thought this review was helpful
At this time, Lotus has only 4 strains on the menu and one of them is sold out despite saying "new batch!" beside it. Lotus offers 'same day delivery' in GTA and boasts that most orders are dispatched 30-60 mins from order time. Four hours passed, so I tried calling to get an ETA and nobody answered the phone, twice. Eventually somebody responded to my VM and told me my order had been sitting there for 3 hours and had not been dispatched. The person on the phone could not offer any idea as to when the order might be leaving, much less when it might arrive, saying only that they would call 30 mins in advance of delivery. it is now 5 hours since I placed my order and I have heard nothing.
Highly unprofessional service, false claims, and though the product has yet to arrive, I expect the quality to match up to their claims about as well as their service. Would not order again. Deserves zero stars, sadly lowest possible rating is 1. There are much better options for this pricepoint.
amazing customer service, so nice to speak to and very helpful! delivery was super quick and great quality weed
I was impressed with the quality of bud. I ordered 3 different strains all cured well and smoked very nice. The lighter was a nice touch. Brand the lighter It would have looked cooler. The speed of the service was amazing. I was very impressed. I will be contacting Lotus again for my medication.
Thank you for the kind and professional service.
1 person thought this review was helpful
Worst of worst Step your game up man you need to on point with the bud don't go on google and find photos take them your self put the grade and don't lie I spent 120 bucks on this garbage stuff I don't even wanna smoke it it taste like a**
High there! We're sorry you've had this rare experience!
Rest assured, as a former Eglinton West storefront, we understand that getting to look and smell your medicine is the best part. To ensure there is no gap between our product and our customers, we VERY STRONGLY refuse to use any pictures other than our own. Feel free to email us to receive pictures of our photo booth, as well as numerous photos of our current product taken by our paid photographer! Stay lifted!
I made my first order last week and it was easy as pie! not only did they deliver within hours but the product was exactly as advertised. looking forward to more deliveries!
I have used many MoM and local delivery services in the city. Nothing compares to these guys. Very quick response rate and the customer service was on point. I placed an order for 5pm and they were here on time with updates all the way to my doorstep. Bud quality is on point. Best bang for my buck that I've seen in so long. Will be ordering again.