Higher Elevation

4.4 stars by 56 reviews
deliveryPleasanton, CAmedical & recreational
(925)579-3330
Closed 8:00am - 8:00pm
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Reviews

4.4 stars
Cathiln1

This was going to be my first order with them.

1.0
They waited a while before calling me to say they are full for their deliveries so too bad for me. Update your webpage then,so people don’t waste time waiting for you. No worries there are plenty of other companies wanting my business.
Higher Elevation
Dublin / Pleasanton
Hello! Im pretty sure this is the same individual that ordered using this platform to order. I do apologize that you feel that we have wasted your time but typically we are booked within the last hour of operation. We have a full terms of service agreement that you would have to look at and read into that would explain all of this. To explain the situation in full so our clients and others know the extent of the situation- -You placed an online order on 3rd party affiliate Weedmaps @ 6:51pm on Tuesday July 2 -We contacted you promptly at 7:07pm same day to let you know that our slots were booked for the night. - We service a very large area and at the time we had 2 drivers working about 15 deliveries 1hr before closing We cannot change weedmaps website details as we do not own the property rights to make adjustments to the services they provide for you in a third party manner. So you kind of get what you get when it comes to using their services whether it was or someone else This reply serves as a PSA to this review, so that future consumers understand the situation more clearly than we "didnt want your business".
Official Response
Cottoncaughtcoughing

When the company is on the same vibe,

5.0
It's a blessing to find. I am all about loyalty like anyone else, but higher elevation has shown nothing but quality products, quick response, quick delivery, excellent discriptions of product, helpful when keeping to budget, and profesional without losing character. I checked out their website and was so happy to see they are God loving folks. I can buy weed from any old dispensary, but I can't buy the morals and values that a follower in Christ carries. To me, that's what's important.
DabbzAlot

great service

5.0
good products and fast service. very happy
Partyanimal510

They have Korova cartridges!

5.0
I placed an order for a mendo breath cartridge. The ordering process was easy and the product was delivered pretty fast also. The cartridge is on hit, just like their edibles.
mrcloud85

Great service , Good prices, Reliable

5.0
I’ve been ordering here for a month now and honestly I can’t complain about anything . They’re always on time or early then specified, prices are competitive and the staff is friendly and helpful. Good selection of products.
mononono

no problems here

5.0
First time ordering from here, helpful and friendly customer service, relatively quick delivery. 5/5 would recommend.
sar1234

I wish I could give them lower than 1 star.

1.0
The most fucked up service. Tried ordering more than 10 times but never got any order. they always have excuses and never have the products on offer. Lot of documentation needed but then you will be wasting your time for nothing. you guys need to either stop delivering or do the delivery. Please don't let your customers sign up for hours and then deny the delivery.
phatclouds42

da bomb

5.0
greatest bud i have ever had❤️
theghostgirl

Kind and helpful!

5.0
Great customer service and wonderful selection of products.
pmanny

Friendliest staff!

5.0
Every person I have interacted with from here including Chris, Shane, Meghan, and Jenella have always been extremely helpful. They make sure you are getting the best service and happy with what you got. There’s a lot of delivery services out there and I’m a definitely continuing to stick with them.
Lovethat420

Best dispensary ever!!!!

5.0
I have been using this service for probably about a year and a half now. I am always extremely impressed by the level of professionalism and quality within their employees. The woman on the phone is extremely helpful with any questions I have and the drivers are very friendly people. Every time I order they arrive promptly within the hour. Ive even called and had it delivered within 15 minutes! I would not recommend going anywhere else for your cannabis needs. Higher elevation is definitly the only company I will ever use. :)
Swaney81

Awesome!!!!!

5.0
you guys haven't let me down once over the time span i have been buying from you. Everyone here is polite generous and care about what you are buying instead of giving you something that will give you a horrible after cough/ sore throat, or won't appeal to your type of personal high. each individual who works here has an amazing energy whenever they deliver to you. FAST DELIVERY. FLOWERS/BUDS beautiful strains all healthy and TASTEFUL. CONCENTRATES I will NEVER go anywhere else p.s if i could put 6 stars I would.
heatherjoduhhh

Fucking horrible!

1.0
This place is a joke. I’ve never had any issues till I spent my last $60 on a gram of plastic “live resin” ruined my nail. Put me in the hospital for asthma attack. And then won’t give me my money back after telling me this is how its supposed to be. Fucking bushit. I use this for my anxiety!
paperjj

Awesome place..but today 11/16

2.0
Ok so this is my usual go to. Great buds great staff USUALLY but today some dude delivered asked if he had to deliver to my place and for me to meet him outside...ok so I guess the term delivery means partial delivery. And then I open the buds and they are dry AF so crumbly might as well be shake. I don’t know what’s going today with this delivery 11/16 but man I hope this is not a ongoing thing. These usually are great.
jw925

Ehh

3.0
This place is okay, sometimes. The manager Chris is helpful and the drivers are friendly enough, but the woman who answers the phones is just slow, unknowledgeable and unreliable. My order is almost always wrong because she seems to get it wrong, or tells me they have something in stock I order and the driver shows up with something else because turns out it wasn’t In stock. She also always says she will call you back, but doesn’t, bad for business. I also wish they would update their menu accordingly because they’re always out of items on the menu but then have something that isn’t on the menu over the phone, and they’re always out of concentrates. It’s just confusing.
PandaY

NEW FAVORITE DISPENSARY

5.0
Look no further if you have been looking for a good dispensary in this area. I usually drive out about 12 miles to go to the dispensary but today, they were closed. I have came across Higher Elevation online a couple of times but I would always get confused if whether they were medical only or also recreational, thank god I decided to actually read further in this time because I was able to fill out an app and get an order in in little to no time, took less than an hour but it’s not their fault (my auto fill on my phone didn’t leave my phone number, whoops). Chris was super nice, very friendly and informative. He recommended some things and helped me find what I needed. I was telling him I normally shop for top-shelf and with what was recommended for the price, very impressed. My driver (whose name i forgot, sorry! cool beard though! You should update your picture!) had a nice energy and was also incredibly friendly and welcoming was very prompt, they said about an hour for delivery and he got it to me in about 32 minutes, impressive. I got a free lil glass pipe for the free which is super thoughtful (I would definitely recommend doing like lighters with your logo, it would be dope). Thanks for the great service! I’ll see you guys again soon!
LoBunni

unreliable

1.0
I called three times, left a message, and sent a text all during hours. I never got a response... I don't think I'll ever order from here again.
Kelzpierro

Cool

3.0
Fast
alysynn

love them

5.0
my favorite place to order from. super friendly staff.
jjsmith223456

Fast and great product

5.0
I hate when delivery services cant come up to my apartment in my building. They always do! Last time I got a preroll pack called revolve. I think it was by ganjagold or something like that. Super smooth and amazing!