High Grade Medicinal is your number one collective on the central coast for high end products, we will keep a solid stock of product with the top strains available.
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Doesn't even answer the phone during business hours I don't get how you can't hire someone to pick up the phone because as a customer it's annoying when you call a open business and they don't answer
I did the 10g for $50, which is an amazing deal! The Cherry Pie and Sour D is fire, and smells amazing too. A little hard to reach, but she will call you back if you just leave a message. Overall great experience and great products.
Currently in love with this delivery service. AMAZING quality bud and great deals (7g for $50?!). Jennifer and Anna are both wonderful at what they do. Both are very knowledgeable and kind. The only downside is how unreliable they are at answering the main phone. Other than that, couldn't ask for better.
*it would be really cool though if you added waxes to your menu.
Excellent quality bud.
Delivery person was 15 minutes later than the scheduled time, but I think that is within the industry standard from what I understand because the person did not apologize.
Office support staff is lacking or needs training. I submitted information using High Grade Medicinal’s (HGM) online verification request, but did not hear anything for over five days and the webpage indicates a response within 24 hours.
The delivery person offered and then performed the verification in person, which was convenient and helpful. Prior to the in-person stop, I sent a few emails wth no responses and I left a few telephone messages, also with no responses until the delivery person finally called me back two days later, but no one called from the office.
The delivery person was pleasant upon arriving.
A few constructive feedback points to help improve overall presentation and approach: a) provide verification of accuracy and precision of the weighing scale prior to weighing products; the delivery person was however, completely encouraging of having the scale checked with a standardized measure, b) use lager scale for allowing placement of a bowl on top for measuring out larger quantities of products to avoid multiple handling for filling of a container that is too small; this would also address the spillage and bud cramming that occurred, and c) use a fresh pair of nitrile gloves just prior to dispensing fresh plant products; cleanliness of hands was not considered during dispensing; for example, handling cash and product separately should be the standard adhered to for delivery service.
I provide the above as constructive feedback given what I sense is a highly competitive market for delivery-only services in the area. Quality and services, and standing out from your competitors, are key to survival in competitive markets.
Thank you so much for this feedback! Sometimes, there are glitches in our website verification, we deeply apologize for any inconvenience this may have caused. We have contacted our web developer and are looking into this issue further. Thank you again for the feedback! We appreciate your business, please mention this review on your next delivery to redeem any eighth of your choice. Thanks so much- High Grade Medicinal
she said she don't do brown bags because she was lazy and didn't want to do paper work in her car lol every other club does . The flower is way too over priced and they have no wax or shatter . She keeps harassing me bye texting me too
We are deeply sorry for any inconveniences caused and for the miscommunication in regards to the policy we carry. Our policy is to perform registration and deliveries to first time patients in a private residence. This ensures protection for our business and also for our patients. We sincerely apologize for any miscommunication. We offer CO2 Oil Quickloaders in Sativa or Indica, they are great to use for dabbing, and the CO2 extraction process is one of the cleanest forms of extraction available, and it also offers a very clear, uplifting, euphoric high! :) Thank you for your feedback. Mention this review to receive an eighth of your choice on the house, or try a couple of our quickloaders in sativa or indica. Thanks again-High Grade Medicinal
Tom and the milkman are the best I've found in slo they've never let me down! 9929
I've been searching locally for a strain with a high CBD content and discovered that High Grade Medicinal grows and carries the CBD God strain. I called to sign up over the phone. The driver told me we could do it faster in person. 20 minutes later she arrived, checked out my info to make sure I was legit and Bam! Easy peasy!
The driver was friendly and informative, educating me about some other CBD options I might enjoy. I will gladly use their services again. Thanks High Grade!
Thank you so much for the feedback, we really appreciate it!
Glad to hear you are liking the CBD products we offer. :)
Mention this review on your next delivery to receive a free top shelf gram or a CBD edible of your choice!
Thank you again - High Grade Medicinal
Got my second order from High Grade today, and was very pleased once again. This time Jennifer delivered, she called about 10 mins prior to appt time to let me know she was on the way. She was very nice and professional. I purchased the 'on sale' flower Super Lemon Haze and it is very nice. Many other collectives I've seen around the area seem to only put their lesser grade flowers on sale, but not these guys!
Thank you so much for the positive feedback!
We are so glad to hear that you are enjoying our daily special.
Mention this review on your next delivery to receive a free top shelf gram of your choice.
Thank you again- High Grade Medicinal