$1 minimum when using CASH. (CREDIT/DEBIT PAYMENTS SUSPENDED AT MOMENT) When paying with CREDIT/DEBIT a minimum of $100 is required. Largest edible and medical menu of any delivery service in the USA. GPS delivery tracking.
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I wanted a new vape pen because mine is starting to quit on me. Was browsing these guys' website and noticed they had some bulk packs that include pens. After some browsing I settled on the $200 Heavy Hitter pack, which includes (direct quote) "a FREE black label variable temperature vape pen battery and USB charger." Bit more than I wanted to spend but they have good reviews on here and their website is nice so I figured it'd be worth it.
Placed my order and got an email back almost instantly asking me to fill out my details. Did so, and got a call a couple minutes later confirming my order. Cool so far. The person who confirms my order mentions that a manager is going to call me back to explain payment. Little weird, but okay.
Guy who calls me back then actually takes my payment details over the phone. This should have been a big red flag (their website indicates that I'd pay on delivery, not in advance) but I went ahead with it anyway.
About an hour and a half later, the driver finally shows. Gives me a package which has the description of what I ordered on it, walks me through paperwork, nothing too out of the ordinary here. He leaves, and I open the bag to discover that the vape pen - the whole reason I'd started looking at their site in the first place - is missing. Also - and I didn't notice this until later - instead of the 2 indica/2 hybrid pack I'd asked for, they sent me 4 indica cartridges.
Called them up and talked to somebody who said they'd send the driver back with the pen ASAP. After not hearing anything for 20 minutes (it's now been nearly 2 hours since I placed my original order) I try their online chat to see if there's an update. I wait around for another 5-10 minutes while the online rep checks with dispatch, and then I'm told it'll be another "35 minutes or so." For the inconvenience, the rep offers me a free gram with my next order, but I don't burn (I vastly prefer to vape) so they offer me $5 credit towards a cartridge instead. $5 after botching a $200 order seems more than a little underwhelming, but I'm trying to be polite so I say thanks. It's a nice gesture, at least.
45 minutes later (now almost exactly 3 hours since I placed the original order), the driver shows up, hands me a bag, mutters a quick "sorry" and runs off. Inside the bag is a preroll I don't really want (again, I prefer to vape), and a vape pen.
It's the wrong vape pen. The package I ordered listed (and showed in the picture) a variable-temperature button-style pen, which is what I wanted. What I have here is the basic button-free pen. The exact same kind as the one I ordered this to replace.
At least the bud seems decent?
Hi J., it's extremely frustrating for me as regional manager to read your sincere review and realized that after all of your trouble, you haven't received the correct pen yet. Even though our driver was there with in our standard delivery time (between 60-90 minutes), you should have your order flawless as you requested and I sincerely apologize for the inconvenience. I'll contact you to arrange another delivery, free of cost (of course) with the correct pen, plus a special vape gift on me. Thank you for your review and I hope it's still time to make it right and up for you!
I've been ordering from these guys a bit over a year now. They are organized, professional AND fun! It's a huge relief knowing how easy they are to communicate with AND the built in chat tool on their website is freaking amazing!!
We appreciate you for taking the time to share your experience and give us a review! We are glad to have you for over a year. Thank you!
Love this place! Their price, selection, and service make them the best choice by far. Whether it's an oil, a vape, a Sativa, or an edible, you won't be disappointed with what you get from them. They always respond to my orders right away and I can track the driver on his way here which is great. Don't waste your time anywhere else!
Thank you for taking the time to give us a review! We appreciate the love!
1 person thought this review was helpful
only delivery service I know that asked for proof of where I lived. they tried to make me send a photo of my utility bill to prove I loved there even though I'm in college and live with my parents. even after confirmation with my ID and rec they refused service to me.
They live up to their name. Truly fast and friendly! I love using this delivery service. Exceptional ganja 😎
Dealt with winston - extremely friendly and very helpful. Fantastic experirnce overall.
Ordered some amazing edibles and the Harlequin saliva and was super satisfied. The edibles I got range from 35mg - 308mg and all were effective and delicious. Great for helping me sleep at night. Fast delivery too. Will order again, highly recommend!
I talked with Winston and he was very helpful and patient in finding me what I needed . I love this place they are always nice , have good bud, and are fast . They make the process easy, as it should be. Always pleased with my order !
Thank you for taking the time to write and share your experience with us on this review!
only complain is its more expensive than other delivery services. super easy to order online, you get a call to confirm, being able to track the delivery driver is awesome and then the drivers and super chill when they get there, i got the snoop dogg og and it was super good quality compared to some other delivery which might make the price worth it, will definitely be in the rotation if not the go to
Fast and friendly just like the name says. They have great prices on quality products, awesome deals, and a killer reward system.