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Citadel Alternative Care - Hayward

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Hayward Delivery - Citadel Alternative Care - Hayward

First-Time Patients

*First-Time Patients will receive a FREE Preroll

*Refer a friend and get a free gram on your next order

*Write a review and get a free gram on your next order

*Ask about our rewards program

*$5 Delivery Fee on all orders under $50

Announcement

We take debit!

HAPPY HOUR 9am - 2pm - 10% off entire order!

Buy 3 1/8ths Get the 4th 1/8th FREE

Buy 2 Gram Concentrate get the 3rd 1/2 OFF

*Senior Citizens/Veterans/Disability - 15% off order!

*Students - 10% off order!

About Us

Must be a California resident with current doctor recommendation no exceptions!

Proudly providing some of the finest Medical Cannabis products. We currently offer the menu on this listing page for delivery to the Bay Area including Alviso, Ashland, Atherton, Castro Valley, Danville, Diablo, Dublin, Fremont, Hayward, Livermore, Los Gatos, Menlo, Milpitas, Mountain View, Newark, Palo Alto, Pleasanton, San Leandro, San Lorenzo, San Mateo, San Ramon, Santa Clara, Sunnyvale, Sunol, and Union City.

We look forward to serving you!

Citadel Alternative Care is a non profit organization striving to offer the highest quality medication with compassion to each and every one of our members. Working with some of Northern California's finest growers, and various high end concentrate and edible makers through out California allows us to offer our patients the consistency in their medication that they deserve. Whether it's pain relief, reduced anxiety, an appetite, or a good nights rest, Citadel Alternative carries high quality, effective medication to give you the mental and physical stimulation and relief that you're looking for. For whatever your ailment, in whatever method you prefer to ingest, we carry it all. From our Flower (buds) to our edibles, shatters, crumbles and cartridges, if you don't see it on our menu, we will do our best to find it for you. Give us a call and let us show you we're not just another average cannabis delivery service.

*$5 Delivery Fee on all orders under $50
*$10 Delivery Fee on all orders under $30

Sunday
9:00am -  11:00pm
Monday
9:00am -  11:00pm
Tuesday
9:00am -  11:00pm
Wednesday
9:00am -  11:00pm
Thursday
9:00am -  11:00pm
Friday
9:00am -  11:00pm
Saturday
9:00am -  11:00pm
Phone
844-778-6741
Member Since
February 18th, 2015

Our Reviews

Add My Review

juicymatt
2.4
navigatedown
1.0
Staff
3.0
Professionalism
1.0
Reliability
4.0
Bud Quality
3.0
Price

Insulted

My first and only experience was overall great only issue was the delivery guy Lorenzo, after I purchased from him, he calls me saying that he left his bag of chocolates. He tells me on the back of my car trunk. I left after purchasing to go try out the quality of the bud. I tell him that it must of fell off and Ill help him look for it which I did. But he goes and accuses me of it. I felt insulted as he would see me as such a person. Even after I tried helping him out which I didn't have to do. Did I mention it's cold and i have work tomorrow . Worst of all he says I won't be able to continue service with them and also threatens me saying he'll remember my name. And obviously the guy knows where I live. So if anything fishy happens the cameras will say it all. And a lawsuit on this guy and this company for providing him such personal information.

Citadel Alternative Care - Hayward
Citadel Alternative Care - Hayward

Juicymatt, on behalf of Citadel Management I would like to sincerely apologize for your experience with our driver on your delivery. Thank is not the kind of professionalism or service standard we pride ourselves on displaying in the community. I assure you with the upmost confidence that there is no need to worry about any kind of further issue that would arise from the subject at hand. If you would like to call and discuss what happened I can be reached at 844-778-6741, ask for the manager on duty. Thank you.

ikitty123
5.0
navigatedown
5.0
Price
5.0
Reliability
5.0
Bud Quality
5.0
Professionalism
5.0
Staff

Great service

Love the professionalism and the quality of bud! Also really great that they provide a student discount

Titothegreat
5.0
navigatedown
5.0
Price
5.0
Professionalism
5.0
Reliability
5.0
Bud Quality
5.0
Staff

thc

gud service great bud nd they make right out of others mistakes

Kentphilly
5.0
navigatedown
5.0
Price
5.0
Staff
5.0
Bud Quality
5.0
Reliability
5.0
Professionalism

Best team in town

The quality of the bud and team members combined is bar none the best around.

Joe_kerr
4.6
navigatedown
4.0
Price
5.0
Professionalism
5.0
Staff
4.0
Reliability
5.0
Bud Quality

Awesome

I had ordered some oil but was pretty bummed when they only had 1 of the 8 flavors available but i took it anyway, when i received it hadn't looked at it until i got inside, but when i did i noticed that the oil had melted all throughout the jar and even into the threads of the lid, so much so that i couldnt even open the jar. I immediately called my driver but he had to go serve a patient first. He did return with a new one and even signed my rewards card for the trouble.

Ojflame14
1.6
navigatedown
3.0
Price
1.0
Staff
1.0
Professionalism
2.0
Bud Quality
1.0
Reliability

This place sucks

I was trying to give this delivery service a chance but this places customer service F**kin SUCKS!!!! I ordered a q at 5:30 they told me 2.hours..thought that was long but said ok whatever I ain't doing nothing. 2 hours later I get a call saying it's gon be longer cuz of traffic. I got no updates no phone call all updates where they email. Very inconvenient!!! Then they offer me a free gram for compensation the free gram they offer anyway for new patients or pre-roll ...REALLY!!!! Now for waiting on them my other usual collective is now closed so I have to wait until tomorrow for my meds. This place is a joke and the customer service f**ckin sux!!!! Go somewhere else anywhere else!!!

totallyjay
2.2
navigatedown
1.0
Reliability
2.0
Price
4.0
Staff
1.0
Professionalism
3.0
Bud Quality

Honestly Disappointed

Loved the previous operation hours. Consistently get off work at 10:30 and this was the place I have gone to for my entire stay here in Hayward California for medical cannibas. I'm a regular and a returning patient and tried placing an order at 10:45 and never received a response. If it was closed tonight than thats a different story, but as a business that is meant to serve its customer medicine, certaintly have failed.

Skinplicity
5.0
navigatedown
5.0
Staff
5.0
Professionalism
5.0
Price
5.0
Bud Quality
5.0
Reliability

Won't be disappointed

Upon trying them for my first delivery experience it was not anything to write about. However since that one bad experience they went above and beyond to make sure I was a happy customer. They have continued to exceed my expectations and never gripe about it one bit. Flowers are nice and of good quality. Word to patients if you are ever not satisfied rest assured this company will make things right. Give it a go.
Thank you to the staff for making things right and I'll be for sure returning.
Cheers

Joe_kerr
5.0
navigatedown
5.0
Bud Quality
5.0
Reliability
5.0
Staff
5.0
Professionalism
5.0
Price

Quick and easy!!

this was my first time ever receiving delivery, but it was a great first experience. I was a little nervous , but my driver (Avi, was his name i believe) was very nice and helpful. One thing i want to point out was speed of service, I registered, ordered, and received my order all within less than an hour which was amazing to me.
Overall great company and products, love the happy hour too!!

2016-11-08 22:26:34 UTC

Joe_kerr update: Not a big deal, but i received a different strain than the one I ordered. Other than that no issues.

chatenb
5.0
navigatedown
5.0
Staff
5.0
Professionalism
5.0
Price
5.0
Bud Quality
5.0
Reliability

great product at a fair price

some quity eds at a reasonable price. Quick with orders too!

Cannabis Deals

First-Time Patients

*First-Time Patients will receive a FREE Preroll

*Refer a friend and get a free gram on your next order

*Write a review and get a free gram on your next order

*Ask about our rewards program

*$5 Delivery Fee on all orders under $50

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