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HomeUnited StatesCaliforniaHayward / Castro ValleyCitadel Alternative Care - Hayward

Citadel Alternative Care - Hayward

Hayward, California - Delivery Only

access_timeOpen Now  9:00am - 11:00pm
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Hayward Delivery - Citadel Alternative Care - Hayward

First-Time Patients

*First-Time Patients will receive a FREE Preroll when registering online at https://citadelalternativecare.com/signup

*Refer a friend and get a free gram on your next order

*Write a review and get a free gram on your next order


Announcement

We accept debit!

*$5 Delivery Fee on all orders under $50

*Ask about our rewards program

HAPPY HOUR 9am - 2pm - 10% off entire order!

Buy 3 of any item get the 4th free of qual or lesser value.

*Senior Citizens / Veterans / Students 10% off order!

About Us

Must be a California resident with current doctor recommendation no exceptions!

Proudly providing some of the finest Medical Cannabis products. We currently offer the menu on this listing page for delivery to the Bay Area including Alviso, Ashland, Atherton, Castro Valley, Danville, Diablo, Dublin, Fremont, Hayward, Livermore, Los Gatos, Menlo, Milpitas, Mountain View, Newark, Palo Alto, Pleasanton, San Leandro, San Lorenzo, San Mateo, San Ramon, Santa Clara, Sunnyvale, Sunol, and Union City.

We look forward to serving you!

Citadel Alternative Care is a non profit organization striving to offer the highest quality medication with compassion to each and every one of our members. Working with some of Northern California's finest growers, and various high end concentrate and edible makers through out California allows us to offer our patients the consistency in their medication that they deserve. Whether it's pain relief, reduced anxiety, an appetite, or a good nights rest, Citadel Alternative carries high quality, effective medication to give you the mental and physical stimulation and relief that you're looking for. For whatever your ailment, in whatever method you prefer to ingest, we carry it all. From our Flower (buds) to our edibles, shatters, crumbles and cartridges, if you don't see it on our menu, we will do our best to find it for you. Give us a call and let us show you we're not just another average cannabis delivery service.

*$5 Delivery Fee on all orders under $50

Sunday
9:00am -  11:00pm
Monday
9:00am -  11:00pm
Tuesday
9:00am -  11:00pm
Wednesday
9:00am -  11:00pm
Thursday
9:00am -  11:00pm
Friday
9:00am -  11:00pm
Saturday
9:00am -  11:00pm
Member Since
February 18th, 2015

Our Reviews

Add My Review

padreyames94
4.6
navigatedown
4.0
Price
5.0
Professionalism
4.0
Bud Quality
5.0
Reliability
5.0
Staff

First time.

This was my first time using this place and happened to have a really fast delivery time so I can't complain there. The lady who takes the order couldn't really answer all of my questions so that kinda sucked but they follow that up with having the driver call you and they will have more of the detailed answers. I had ordered the buttoned vape and ended up getting the butttonless. I didn't notice until after the fact. So I got charged the $20 instead of the $15. I didn't mind at first cause he let me off with $6, cause he couldn't break a $20, but the thing doesn't even work. So now I have to go buy a whole new vape piece. Not very thrilled with that but still an overall good experience.

Hippie17
5.0
navigatedown
5.0
Price
5.0
Professionalism
5.0
Bud Quality
5.0
Reliability
5.0
Staff

Best delivery service

Love this place! Always friendly and speedy. My first choice for any delivery service!

Tesla_prius
2.8
navigatedown
4.0
Price
1.0
Professionalism
5.0
Bud Quality
3.0
Reliability
1.0
Staff

Some bad drivers, some great. Won't honor promotio

The prices are competitive on some items and very high on others. A few amazing driver, the others have a hard time calculating the totals.
Like most dispenseries, you have to remind them of their own promotions. And unlike most, they will tell you that it's no longer valid, or it doesnt apply, or its not even on the website anymore.
You will always receive wrong and different information thats more profitable.
Sometimes the disability dicount only applies to those who are veterans, sometimes it only applies if you have a paper signed by the president, sometimes it only applies if you have lost a limb, sometimes you have to be TERMINAL.
AND It's always going to be a different answer.

salamkhel
1.0
navigatedown
1.0
Staff
1.0
Reliability
1.0
Professionalism
1.0
Bud Quality
1.0
Price

Non responsive

Why say you can order online, the only option you have is to email? And when you can call, but no one picks up?

mexi.freckles
5.0
navigatedown
5.0
Reliability
5.0
Professionalism
5.0
Bud Quality
5.0
Price
5.0
Staff

very satisfied

I had a very positive experience! I had a lot of questions and they answered each one of them. Excellent products and I'll be back for more

paul1234
5.0
navigatedown
5.0
Price
5.0
Bud Quality
5.0
Professionalism
5.0
Staff
5.0
Reliability

Great service

Easy verification and great customer service. Good variety of strains to choose from with some of the best prices I've seen. Ordered an oz of the pure OG and will def be returning

eleesuh
1.0
navigatedown
1.0
Reliability
1.0
Professionalism
1.0
Bud Quality
1.0
Price
1.0
Staff

Caution- unreliable and terrible customer service

1 person thought this review was helpful

I'm a first time customer with them and am super hesitant about a delivery service but the 4.9 stars sold me. It's 5 ish pm. I tried calling a few times and no answer. Didn't think too much of it, so I e-mailed them and left my number to get a call back. They emailed me a few minutes later with no greeting and one sentence saying I needed to send in my ID and recommendation. Fair enough, But before I did i also asked them a few questions: how much is the delivery? Do they accept cards? What's my estimated wait time? Standard questions for a first timer right? .well, they emailed me back and although they broke down the cost, ( again in one sentence) they didn't address any of my other questions. Fine, i sent in my info and gave them my address. They didn't confirm my delivery or mention any kind of wait time. It's 11:40p and I didn't even get an e-mail/call about my order. And now these creeps have my information. Stay away!! I can't see how this company has gotten such a good ratings!

jessedo
5.0
navigatedown
5.0
Price
5.0
Reliability
5.0
Staff
5.0
Professionalism
5.0
Bud Quality

NICE!

Citadel flower is the standard for the east bay. come here you know you will leave high.

Jabby89
5.0
navigatedown
5.0
Price
5.0
Professionalism
5.0
Bud Quality
5.0
Reliability
5.0
Staff

Best customer service

Just needed to get an 1/8 of Indica for night time, the registration was quick the delivery was quicker and the staff made it a priority to accommodate me. I really appreciate the service and just the way I felt welcomed as a first time patient. thanks. Keep up the good work.

purplepanda01
2.2
navigatedown
3.0
Bud Quality
3.0
Staff
3.0
Price
1.0
Reliability
1.0
Professionalism

👎🏼

1 person thought this review was helpful

disorganized, unprofessional and unreliable on multiple occasions. If you are going to use them make sure you order way in advance and have a back up plan.

Cannabis Deals

First-Time Patients

*First-Time Patients will receive a FREE Preroll when registering online at https://citadelalternativecare.com/signup

*Refer a friend and get a free gram on your next order

*Write a review and get a free gram on your next order


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