Must be a California resident with current doctor recommendation no exceptions!
Proudly providing some of the finest Medical Cannabis products. We currently offer the menu on this listing page for delivery to the Bay Area including Alviso, Ashland, Atherton, Castro Valley, Danville, Diablo, Dublin, Fremont, Hayward, Livermore, Los Gatos, Menlo, Milpitas, Mountain View, Newark, Palo Alto, Pleasanton, San Leandro, San Lorenzo, San Mateo, San Ramon, Santa Clara, Sunnyvale, Sunol, and Union City.
We look forward to serving you!
Citadel Alternative Care is a non profit organization striving to offer the highest quality medication with compassion to each and every one of our members. Working with some of Northern California's finest growers, and various high end concentrate and edible makers through out California allows us to offer our patients the consistency in their medication that they deserve. Whether it's pain relief, reduced anxiety, an appetite, or a good nights rest, Citadel Alternative carries high quality, effective medication to give you the mental and physical stimulation and relief that you're looking for. For whatever your ailment, in whatever method you prefer to ingest, we carry it all. From our Flower (buds) to our edibles, shatters, crumbles and cartridges, if you don't see it on our menu, we will do our best to find it for you. Give us a call and let us show you we're not just another average cannabis delivery service.
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made me wait a half-hour for delivery then text me to let me know that they do not deliver in Oakland after getting all my identification
I could see if they had a store that I could go to, but they don't. Don't arrive 3 hours late and don't solicit a tip, just some observations. Pretty annoying bs from a "5 star" connect.
been trying to order all day. no answer thru phone, text or email. disappointing
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I ordered 2 of the lemon shatter from citadel at 25$ each.
They had a deal of buy one get one half off.
My total without discount would’ve been $50 which means no delivery fee.
Since I got the discount I should’ve only been paying $25 for 1 half G and $12.5 for the other.
The total should be $37.5.
Since the discount brought me under $50 they added the $5 delivery fee bringing the total to $42.50 (they didn’t seem to care or notice the small change). I was charged $42 even. Once the driver got to me I asked if he had change and he said he had none. I only had 3 $20 bills. He ended up producing a $10 bill and without getting proper change back my total was $50. The full price even after the discount. Also for the extra money I basically just gave him he gave me 1 shitty pre roll.
Total order was $50, meeting minimum requirement for no fee.
Discount brought me too $37.5 so I was charged the $5 which makes no sense, bringing the total up to $42.5 (they dropped the 50 cents for whatever reason).
Driver only having 10$ change after saying he had none made me suspicious (did I just get played to pay his gas money?)
I was overcharged $7.5 if I accept the delivery charge as legit
If I look at the delivery charge as BS, (which I do since my initial order was over $50 and THEIR discount dropped the price. (you shouldn't be penalized for utilizing discounts)) then I was overcharged $12.5
I was given a shitty preroll for $12.5 essentially.
1 gram shatter and a preroll for $50 after discount.
Fuck this place, seriously. I just got played like I was buying off a street corner again.
The only thing this place has going for it is reliability. They have good hours and deliver pretty quick. Doesn't change my view much since even a street dealer is reliable in that he's always around and willing.
If you're looking for quick and quality this is where you order!
Slow service, rude women, long wait for delivery and their vape pen stopped working with over half the oil still inside. Will not be returning.
I have ordered from them before and they have always come quickly and with high quality product as advertised. This new push towards free delivery is a big plus. Overall great bud, competitive prices, later hours of operation, and reasonable ETA's. Would recommend!
Long story short: first try took 3 hours, 2nd try was a no show with no apology.
Two very bad experiences in a row. First time I ordered around 9pm on a Tuesday, thinking a 2 hr wait won't be so bad. I had to wait over 3 hrs and they never called or texted to update me. I eventually called, and the woman on the phone was pretty nice. She said they were running super late (on a Tuesday??) and promised me a free gift for the long wait. In the end the driver "upgraded" me from an edible to a preroll, but their website said I was already supposed to get a preroll as a new customer so how was that an upgrade?? Anyway fuck it, the flowers were great so I gave them another shot a couple weeks later. I placed an order on a Friday at 8pm. Exact same bullshit but this time the driver didn't even show up! What a fucking joke. After 2 hours I gave them a call and nobody picked up. I left a voicemail but they didn't call back. Midnight rolled around and I had no idea if my deliver was ever going to show up or not. I waited 4 fucking hours for nothing. And the best part? After I had to call and point out their mistake, they tried to win me back by offering me a free GRAM. A goddam gram! What a fucking insult.
Sooooo, I ordered Mango Fire 2 different times and that's the only 2 times I've used citadel. The first time it was great, 20 min wait, he called twice, once when he was heading over and another when he was a few mins away. I don't expect the delivery guy to be amazingly good, he's just delivering the product, still both times they were cool.
Now I've been reading that people have had debit card fraud from you guys, this makes me very uneasy because the last delivery I got the guy told me that I was paying for it through debit when I said I was paying cash. Now why would this man lie to me saying I was going to pay for it through my card when I said cash payment to begin with.
This is a very big red flag, the first person I trusted and he was cool. But the second guy telling me I planned on debit makes me feel uneasy. My hunch is that he is the one stealing debit card information.
I'll never pay through debit through Citadel.
I also found some seeds in my last Mango Fire order.